Can’t update V2 cameras

My Wyze V2 cameras cannot get updated beyond 4.9.4176 version . Is there a way to resolve this issue? Can this problem be resolved remotely by Wyze

If it won’t update automatically, you may need to update using an SD card.

https://support.wyze.com/hc/en-us/articles/360031490871-How-to-flash-your-Wyze-Cam-firmware-manually#Accordion-wyze-cam-v2-3:~:text=firmware%20flash%20your%20Wyze%20Cam%20v2

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What happens when you try? Are you trying from the individual camera or the bulk firmware update page?

And what version are your cameras? V2 cameras have a firmware version that is 4.9.9.nnnn - there is no 4.9.4176