The last App update messed up things with our cameras. So when are we going to see a fix? Wyze has had more than enough time to get this done, considering it happened immediately after the update that means Wyze had to know about it prior to releasing it…how could they not?!
Here’s a suggestion Wyze, fix the bugs and properly test updates prior to the release. Shut down your new product department so you can focus on bug fixes and improve customer support.
The iOS widget doesn’t work “ there is an error ?”
The detection zone doesn’t load and doesn’t work
Still getting vehicle notifications from the greyed area
Random error 90 when enabling cams
Can go on forever
We shouldn’t have to do a work around, because this wasn’t an issue prior to Wyze screwing with the software. But another bug is the video feed freezes when opening the camera feed. And there is a loading bug, where it just keeps trying to load the feed but never does and I end up having to close the Events page and open it back up to get it to work.
Why did Wyze even have to change anything, when things were working just fine before?! If it works then leave things alone! They’ve also been working on the AI for how long now, and it still doesn’t work right yet they keep wanting to add more features to it. For the love of God Wyze, just stop already!
These issues weren’t created by the latest update. They haven’t been fixed yet, but a few things were fixed.
Creating new threads doesn’t help, if an updated causes a NEW issue, post in that updates thread.
If your reporting on a diffrent issue, use its existing thread or add it to the updated thread.
I can’t even get the widget on my Android S8 stock phone without a third party launcher and not rooted to even be placed anywhere on the screen. When I go to move it from the widget area to any screen it will not stay and it just disappears immediately. But my Alexa and temperature and all other widgets work. Have no locks on the phone, just plain vanilla, verizon. Thank you
All I keep doing I submitting logs but nothing gets fixed. I’m beyond frustrated over all this because it shouldn’t take so long to get this stuff fixed. Maybe Wyze should give us an easy way to go back to a previous firmware prior the issues, until they can fix things. Better yet stop using resources to make new products. Stop using resources to add new software features. Stop using resources to falsely advertise products and making videos. Use resources to fix bugs, make this a priority! And hire talent that actually knows what they are doing!