no i didn’t try that. it’s never helped in the past so i didn’t bother. If the s/w was worth a *hit I wouldn’t need to do that anyway. I was sure someone would pull out a random thing to say that I hadn’t done. I just want the Cams to keep working for more than 3-4 weeks at a time. The downtime is atrocious. I couldn’t imagine being one of the forum members that have 30+ cams overall. They must have been driven insane by all the crap that Wyze is doing with person detection. I never saw a good answer as to what the problem was last month with losing person detection when Cam Plus Lite rolled out. my frustration level has reached it’s MAXIMUM. I’ve had Arlo cams, Yi Cams and now Wyze. And they all F-it-up in the firmware or the app that makes them unusable and unreliable. Software Devs these days don’t seem to know what the heck they are doing. I JUST WANT A STABLE PRODUCT!