Cam V2 Firmware updated to 4.9.7.1068 now can't connect

I tried to connect and got a notice to update the firmware, which I did to the latest. Now I can’t connect. I tried, cycling the power. deleting the device and setting it up again, and I ran the RouteThisHelps which indicated my wi-fi was ok at the camera. On the Device Settings page, if I press “Restart Device”, the camera clicks and seems to restart.

Any suggestions?

Latest V2 is 4.9.8.501

If you have access to the device, try removing the power from the camera, wait for about 15 to 30 seconds, plug it back in and let it power up. Once it is up, see if you can connect.

Thanks, that means it didn’t successfully complete the update.

Thanks for the suggestion. I tried it but no luck.

Sorry it did not help. Another option is to manually flash the Camera to the desired FW. Here is a link which describes how:

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