@WyzeTeam I suggest you change the way you get people to try CAM Plus. During a new camera setup the only way to avoid starting the CAM Plus trial is to close the app at the signup page . Edit; I have discovered that even closing the app doesn’t prevent starting the trial. Tapping the back butto…

Yep, you can (to my understanding).

Nice thanks…do you know if you have to sign up for one over the other first?

I think they’re independent of one another. The important thing is to accept the Blame Our Price offer before it expires this week. As you may know the experiment offer is for all cameras on the account while CamPlus is per camera.

Removing the service from the camera should do the trick in the app. Thanks for bringing up this issue! I’ll share it with the team.

August 28, 2020 [image] UserCustomerGwen: There isn’t a way to prevent the free trial from starting at this point but I’ll share the interest with the team. October 13, 2020 [image] UserCustomerGwen: I’ll share it with the team.

I recently bought a another cam from Wyze and saw that it forced a free trial for Cam Plus. My first cam didn’t do this. Will I be charged at the end of the free trial? I can’t find a way to cancel it.

You won’t be charged. You can’t cancel it. Nice eh? You can remove it from your camera in the app under Account > Services > Cam Plus?.

The “Team” obviously doesn’t care. [image] CAM PLUS trial no way out? Services & Integrations So I open up the Wyze app tonight and then select our Doorbell cam to view it and… up comes a CAM Plus 14 day trial screen. There are links to legalese and a caution that by tap…

There is no longer a “Team” it is now “Us v Them”

CAM Plus Trial forced signup

Services & Integrations

angus.black July 4, 2021, 5:13am 43

The “Team” obviously doesn’t care.

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CAM Plus Trial forced signup

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