Bob, I just solved it. I unenrolled from PDL. And re-enrolled with a different payment amount. It took about 5 minutes to show PDL in my account. Now when I assign it to my camera, the Person detection is toggled on. There is 0 chance I will turn that off.
I have the same problem/problems. I have plugged this brand since the beginning. I am so disappointed how betrayed I feel this is absolutely a money grab. How horrible I feel to have recommend to so many of my friends family and anyone who would listen. Mine did not stop functioning until I upgraded the firmware