My Cam Pan V2 Started rebooting several times per hour after an update a couple of days ago. When it restarts, I can ping it for a while and then it goes offline. I have 6 other Wyze cams and they are all ok. This is the only Pan V2 that I have.
I have substituted a known good power adapter and cable from another camera,
I have deleted and re-added the camera
I Have factory reset the camera and re-added it.
All to no avail.
I wrote a batch file that will ping a device and report back to a text file. I will try and attach the data from the files so you can see the up/down pattern. All times are in minutes. As an example of the first few lines. Up for 83 mins, down for 10. Up for 50, down for 8.
Before you throw your CP v2 out, try the following if you haven’t already done so:
If you have an SD card installed in your CP v2, remove it and see if your problem disappears.
If problem remains with no SD card, swap locations. I.e., take complete cam, cable, power adapter and move it to the outlet of one of your other know good cams. Move known good cam to previous location of your CP v2. If your known good cam develops same issues, problem points to your outlet or supply to the outlet.
SeaPup & I EAtBeans. Thank you for replying to my post. I am not sure what happened, but i got side tracked for a few days and just left the V2 plugged in looking at nothing. It only rebooted once. In the last two days, it has not rebooted at all. For now, I think it appears fixed. I can’t think of any other external factors that may come into play. All my other Wyze cams are working fine. They are all on the same (guest) subnet.
I guess I’m going to let a sleeping dog lie for now. But the information on downgrading the firmware is an immense help. Thank you.
More information. It has stopped the rebooting ( all by itself), But today for the first time, the app wouldn’t connect to it so I could watch it live.
I COULD turn it off and on from the home screen. The blue light would go on and off as I tapped the “on” circle on the home screen.
Further, If (while it’'s “authenticating 2/3)” I go to the settings screen, I can go to “Device Info” and “restart”. It restarts and THEN I can then see the video. I can also view SD card and it shows that it’s been recording the whole time. Even when I wasn’t able to connect to it. Some kind of authentication issue maybe?
I don’t know what to do/try.
I am thinking maybe downgrade the firmware, Try it for a few days, Then, if no other symptoms, try the most recent upgrade again.