Volume is faint, Half that of my v2’s

I realized my audio is almost non existent because I have my wyzecam inside a cabinet…:blush: I’ll have to test it outside the cabinet to see if the sound is still low… Actually, when I recorded a video from the SD card playback, and I played it back on the saved album, the sound seemed to work fi…

@mixonepa I tested it with the cabinet open… The sound is still very faint and comes in and out. I never received a ticket after submitting app logs. I’ll try again. I don’t think it went through the first time. My Wyze Ticket # is 190586

Thank you for that, I’ll get it over to the team. @WyzeLi @WyzeTao

Same with mine. Volume before update was only heard if a person talked a few feet away and that’s bad. After last update it can only record if you’re 1 ft away and hollar loudly. My other two cameras, a Samsung and a Flir can hear other room sounds. Not happy.

[image] Wyze Cam Pan Microphone Extremely Quiet! Cameras Am I the only one experiencing this problem??? I am not sure what is going on but the microphone volume on my Wyze Cam Pan(live stream talking to someone) has significantly decreased. I first noticed the difference …

I beleive I’m having the same issue. I just went back and viewed some of my events on my pan that’s outside. I have to turn up the volume quite a bit to hear a vehicle when it goes by.

My volume when listening through the Wyze Pan is perfectly fine and clear. My only problem is only when I try to talk to someone else through my phone. That’s when the sound bearly exists.

I have the same problem on two new cameras I just received. When first powered up, I could hear sound. First thing they wanted was firmware update. After the firmware update it’s very quiet. I can hear through headphones with volume at max. Until I tried with headphones I didn’t think mic was w…

We’re looking into this now. If you’re experiencing this issue, could you please submit a log through Account > Help & Feedback > Report an Issue ? Please give it the subject “Muffled Sound” so that it’s easy for the techs to find with a search. We apologize for the trouble and appreciate you all br…

Cam pan , Firmware , 4.10.3.40 Low audio volume

Cameras

HDRock March 16, 2019, 6:31am 43

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Cam pan , Firmware , 4.10.3.40 Low audio volume

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