I’m an early adopter for Wyze products and tech in general. Have 20+ cameras at our homes + businesses. Bought a bird feeder with high hopes. Didn’t work as advertised. No problem. The solar panel wire got chewed up by an animal rendering the camera ineffective. Really shotty design for the feeder…

Yes, the Battery Camera Pro is USB-C, you have to use the adapter cable that comes with the Solar Panel. [image]

[image] devdugal: my pain point is trying to get help via ticketing in the event an escalation is requested. it is a frustrating process. If you can be more specific on what needs to be escalated other than the wire damage, we may have some suggestions. What do you need help with that the pub…

I have snap traps and rat bail on the floor of my garage. I like the fact that my neighbor’s cat patrols the outside of my house.

I use snap traps, I don’t do the bait because we have owls that do a great job of catching them and I don’t want to kill them off. Every week on the night before garbage pickup I put them up against my fence on the other side of the neighbors’ compost bins. That way I can just drop them in the tra…

I only use rat bait in little cups around our vehicles inside the garage. If a rodent makes it into my garage I want to keep them away from my vehicles. So far the cat in the above video is doing a great job keeping rodents out.

[image] StevenA: If a rodent makes it into my garage I want to keep them away from my vehicles. My fear with that is the bait (whether poison or PB in traps, etc) could actually attract them into the garage. The poison bait takes hours to work so they could do plenty of damage in the meantim…

So, gaslighting and patronizing is the response from the forum maven? hmmmmm

[image] graficgal: So, gaslighting and patronizing is the response from the forum maven? hmmmmm Surprised you didn’t throw mansplaining in there, might as well get all the current trendy buzzwords in.

Great advice, thanks. So far no signs of living or dead rodents inside my garage.

I don’t see any gaslighting. The initial post does read like rhey were trying to get resolution for an animal chewing the wiring. No mention of any other issue was made. I think @carverofchoice response was fair.

[image] devdugal: All of the canned responses from Wyze team members lack compassion and empathy. I think that’s a valid observation, and it reminds me of another recent topic with polls . I don’t know if the problem lies with training, policy, culture, or something else, but I’ve frequently …

BUYER BEWARE. Wyze Support Fails Loyal Users

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BUYER BEWARE. Wyze Support Fails Loyal Users

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