I have 8 Wyze bulbs (pre-2019 white bulbs). I changed my wifi network ID, requiring that I link all of my items to the new network. 7 of the bulbs will absolutely not sync up with the app now. I do everything in the troubleshooting faq. I even wiped the app and started over. I contacted custome…

If I were in your shoes, I would try something… Get 2 activated phones (yours and a friend/family member). First restart both phones so everything is totally fresh Temporarily as a test, turn the hotspot on for 1 phone. On the other phone, after a fresh rebootgo through setup again and see if you…

The bulbs were on my network and working fine before I changed the network ID. The only thing that changed was the ID - no other settings in the modem/router. I have removed all devices from the app and uninstalled the app. I restarted my phone and reinstalled the app. I verified that the app ve…

This is not a great suggestion, Especially considering you reference IOS 13 which is from 3-4 years ago.

I am having a similar issue with 4 bulbs that I moved from one room to another in my home. I originally retired them and removed them from the app, but in the same day decided I could make use of them somewhere else. Now they will not re-attach properly to the network. They show up in the app, but …

The bulbs are in a simple base with an on/off switch and no lamp shade, placed less than ten feet away from the router. No dimmer switch. At one point I disabled my 5G signal just to make sure there was no confusion (my 2.4 and 5 have different IDs so it should not be a problem anyway). On the pho…

Encountered same issue. Troubleshooting was a waste of time. I stored my v1 bulbs in the bottom drawer in case they resolve this issue. I decided to go with Kasa in the meanwhile. What a great decision! Now I control by voice saying “set to 2700°Kelvin” or saying “set to green at 50% brightness”…

I hadn’t heard of Kasa before. Looks like I have some research to do.

[image] unexphotography: This is not a great suggestion, Especially considering you reference IOS 13 which is from 3-4 years ago That was written 5 years ago, actually. :wink: Everything is still valid. There are people still using iOS 13 for one reason or another, so they need to know abo…

Bulbs stop working, no support

Power & Lighting

Newshound July 15, 2024, 7:24am 4

Sounds like you have the V1 Bulbs that required you to set them up via WiFi. There were a myriad of problems with using WiFi, which is why they changed to Bluetooth. Try these suggestions:

Topic		Replies	Views
Wyze Bulb White V1 EOL? Killed? Forced offline? Power & Lighting support , troubleshooting , bulb-v1	18	316	October 10, 2025
All of my 2019 white bulbs can not be programed with the Wyse app Power & Lighting bulb-v1	51	1649	July 26, 2024
When will Wyze Bulbs work reliably? Power & Lighting not-platform-specific	68	4819	May 13, 2020
Wyze bulb losing connection Power & Lighting	115	21432	November 16, 2023
Miserable Wyze bulbs Cameras not-platform-specific	54	3960	March 13, 2020

Bulbs stop working, no support

Related topics