[Beta] 4.10.3.34 released on Pan for Beta testers

Beta
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I found a problem with my pan cam yesterday .
When I tap voice It turns on the mic And the sound , every time I tap voice to stop speaking it turns off the sound Also .
If I tap sound to on, it will stay on but If I turn the mic on then off Sound gets turned off again

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That’s by default, because when you toggle the mike on the Pan, that’s two-way audio. The V2s are one-way only…either talk or listen. Hope that helps!

2 Likes
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OK , I see , So it’s always been like that, I don’t use the pan cam Very much

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I’ll cut to the chase. I don’t have a log since I reverted to another firmware to troubleshoot this/similar problem after upgrading to this problematic firmware.

  1. I had two pan scan cameras one with this new beta firm ware and one with an older firmware that I used for comparisons.

  2. the problem I had was that the room appeared very dark with the IR on. The room is larger problem 20 by 20 ft. I could see points of light say from a bathroom way down the hall but standing in the 20x20 I could not see myself.

  3. I thought the IR lights might have been disabled but using the camera in my phone I could see that in fact the IR lights were on, on the affected camera. They appeared as bright as the the older firmware camera that I placed beside it. There are 3 infrared lights running , on each side, vertically beside the lense.

  4. with both cameras on and placed directly beside each other the image was much darker on the beta version firmware. Since the light provided by the non affected camera was being provided I would conclude that it is not the IR lights but in fact is more likely the exposure or something similar. At least in my case anyway.

  5. flashing back to an older firm ware and resetting to factory resolved the issue. I was worried my camera was borked but it was not

I hope this is helpful

PS you can use your phone camera to see infrared lights since it likely does not filter IR light

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I had the issue after I upgraded. I didn’t unplug it, but I did do a power cycle from the settings and it worked after that and I have not had any issues since.

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Thank you for your report. We are working on fixing the annoying issue.

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Hello and Sorry, I just read this post. I just upgraded to the newest before seeing this but never had the issue of night vision not working. Having gone through the entire software looking for bugs I could not find any. As I said I am on newest (Ver 4.10.3.40) and have not had a chance to look at everything yet but just viewing and ptz it seems stable.

Andy

1 Like
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Upgraded to 4.10.3.40 and all is working as it should. Previous version was getting stuck in night mode and only a reboot would help but now things seem to be fine.

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4.10.3.40 seems to have cured the night vision mode problem for me.

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