My sensor battery was totally drained prior to changing and the device would not pair with the bridge after replacing it with a 1632 battery. I had to delete the device from the app and go through the add a device steps again in order for the sensor to pair with the bridge again. BTW the Wyze motion sensor uses battery 2450 different from the open/close sensors. I see that a new version of Wyze sense is in the works so this tip is for devices prior 11/2020. Hope this helps someone:-)
Welcome to the Wyze community @Paculock!
If your or anyone’s sensors are not connecting after replacing a drained battery, you may want to contact Wyze Customer Support about this issue!
By phone: (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT
Or online: Wyze.com/support (click “submit a request”)
phone support is typically faster however this isn’t always true due to fluctuation in the amount of calls.
Thanks for the welcome
Have you connected support? We’re you able to resolve this issue?