Battery Cam pro with solar panel no charging indicator

I installed the battery cam pro with a solar panel instead of the camera with the base station which has a solar panel. The base station camera shows an icon when an external power source is attached. Battery Pro does not. I tried with the solar panel, then removed the camera and tried with the normal charging 120 to 5v set up, but no icon; when I contacted tech through chat, I was told it should have an icon. For either solar or direct power, there is no icon. Any suggestions? I am not sure connecting the camera through the port is actually charging the battery.

This says you should have some green lights. You should read the entire article.

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I have noticed that the charging icon in the app is unreliable. Sometimes it doesn’t show it’s charging, even though it definitely is (because the % increases)