Battery backup for monitoring hub

We had a power outage recently and all out monitoring went kaput. Now, reading the forums, apparently the hub is supposed to have a battery backup, but mine didn’t kick in. Anyone have any further info on the subject?

[Mod Note]: Your post was merged to this category since it involves a question and not a request for a Product or Service enhancement by Wyze.

Hub has a battery, but if you lose networking there are no alerts and no HMS alarms.

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Thanks, I figured that from reading other posts AFTER posting lol. May need to get a battery backup for my wifi and internet modem.