Sure, obviously when you’re on a company’s forum, you’re going to see people bellyaching about things they don’t like. People are more likely to complain about something when it doesn’t work well than they are to rave about it when it does work well. I’m more interested in looking at how the company deals with that feedback and looking at the past trajectory of their products to try to determine what I can expect in the future.
That’s just a weird example. MoviePass failed because the theatres didn’t cooperate with them, and their business plan depended on their unrealistic hope that theatres WOULD cooperate. Without that, they had a business plan that actively bled money. Sure, it’s easy to grow a customer base if you want to give people your products below cost, bleed money, and go bankrupt. ¯\_(ツ)_/¯
Thank you for the correction on that. I’m trying to refer to development in general, regardless of if it is regarding a new product, feature, etc.
Right. There are some people that are happy with the mobile app. I’ve just used Arlo’s web interface on a few occasions.
But, many customers have voted on it, and just because it’s not necessary for me, doesn’t mean it’s not for everyone else too.
That is proof that the majority of people on here aren’t the average consumer. I’m glad they listened to the community, but most people don’t even know what RTSP is, and the common reason for people requesting it is probably due to the basic functionality that is missing.
If you’re referring to the notification issue, then what you’re saying is making sense. I’m looking forward to the improvements that are supposed to be coming next year. I’m hoping they will get a little more specific for us, but if not it’s understandable.
I understand. But there’s a fundamental difference. You’ll obviously have more customers asking for expanded functionality of their existing products than you’ll have customers dreaming up brand new products and asking for them. You seem to be treating them as if they’re the same thing, which they’re absolutely not. I would hope that people in charge at Wyze would have a better vision for where their product ecosystem is headed than their customers would, honestly. If they don’t, they’re in trouble.
I’m not aware that tons of people were begging Apple to make an MP3 player when they first released the iPod. They made a good product, they had a vision for how it would work together with their existing product ecosystem, and they created customer demand.
I remember the initial reaction to the iPhone before people had used it, too. The most comparable products in the market at that point were the Blackberry and Palm Pilot. Everyone was incredulous that Apple didn’t include a physical keyboard and stylus.
So because “basic functionality” is missing, people request a more obscure functionality instead? That doesn’t necessarily make a lot of sense. I assume it was simply easier for Wyze to implement than the web interface, for whatever reason. (Not that it makes sense to compare any two requests 1:1 anyway) Or maybe it wouldn’t conflict with their future plans. Without knowing details of the dev environment/future plans, it’s impossible to know an exact reason.
I’m referring to the cloud architecture in general, which has possible implications for all of those things. Notifications, viewing clips, etc.
It would still skew negative. People with bad experiences are more likely to want to give someone an earful about it. Satisfied ones are more likely to take it for granted that it does what they want.¯\_(ツ)_/¯ Just human nature. But there’s no product that fullfills every wish for every person, and no product that never has a single bug or lemon or whatever. Like I said, I’m more interested in looking at the company’s response and general trajectory.
We agree there. Haha. I just don’t think they’re comparable at all. And I don’t agree that Wyze doesn’t seem to be planning/prioritizing properly. People predicted MoviePass’s demise all along. I’m not aware of any similar predictions for Wyze. On the contrary, everyone seems to be impressed with their massive growth.
Some of the problems you are reading about are people using Beta versions of software and firmware. This gives an unrealistic picture.
I have to remind myself, it’s a $25 camera ($40 in Canada). Don’t expect much and you’ll not be disappointed.
We have turned these cameras into something that they weren’t intended to be, security cameras. Their initial intention was to be more like a nanny cam.
I would like to see the ability to view the cameras in a browser but there are ways to do that if it’s necessary, tinyCam server.
My only gripe now is the app being designed for people under 40. I can’t see it so use tinyCam most of the time.
Haha. I just don’t think they’re comparable at all. And I don’t agree that Wyze doesn’t seem to be planning/prioritizing properly. People predicted MoviePass’s demise all along. I’m not aware of any similar predictions for Wyze. On the contrary, everyone seems to be impressed with their massive growth.