My cameras are back online from the outage but my AI (human detection in cam plus) is not very reliable. Events with humans are not always detecting and the ones that do get detected, I don’t always get notifications. I have restarted all of my cameras after the outage already.
Thank you for letting me know! The team is checking into this.
Here’s one for you to ask about,our watch 47 will loose all the settings if you log out of the app for longer than 30 minutes, when you log back in all the settings are gone, you half to set all other notifications back up
Woah, that’s a weird one. Mind giving me a log number? Thanks for telling me!
I did not do a log on it its been that way since new back in August
Its a firmware issue
Could you please recreate it (I’m sorry!) and then send a log and post the number here? I know it will be requested by the team. ![]()
Well I will need to log out of the app for 30 minutes and then send it
For Wyze Cam 3, How do we do the suggestion of removing the device and then re-adding it without factory reset? My cameras are all mounted up high, so I’m hoping it doesn’t require me having to climb up ladders to do this.
(I do have them all on smart plugs so I can power cycle them remotely if that helps.)
@henryhola
If your cams are on smart plugs and you have not deleted them from the app I would power cycle them and see if they come back online.
Howls and pidgins? Pfft, suburbia.
I recommend this:
Witness the creation of the waterhole. The life cycle of the waterhole.
Buck up. Be a man. -Ernest Hemingway
Well its ok now,like I said its weird
I don’t know that I would trust their router. When you have an issue, their support is lacking.
I’m dumping their Home Monitoring system. It’s been plagued with problems since I started with it in May. Took too many inquiries to fix and their tech is still problematic. Wyze needs to understand they can’t play with Home Security. Dumping this junk security system. I guess you get what you pay for.
Thanks… yeah I’ve already power cycled them and they’re online. It’s just the AI person detection isn’t very reliable at the moment. There are clear videos of people walking around and the AI doesn’t see then. It works maybe 70% of the time. Also notifications are also unreliable… missing notifications about events even though they show up in the events list.
Interesting. My person announcements have been working well for the past 24 hours or so. (Old V2s.)
It seems that some are still having issues as in my case (Interesting how I can see it on my wife’s Ipad but both her Android and mine don’t show the one camera). I guess I will wait a day or 2 and hopefully it rectifies by itself. I had hicups in the past where cameras drop by themselves and eventually show back up but never lasted more then a few hours.
Wyze, all we want for the Holidays is local access… clearly its needed… lets make that happen.
Was totally disconnecting mess yesterday, but seems a lot more stable today.
