I’d buy an optional hub for local control. I get that things happen, the world didn’t end, etc. but would be pretty sensible to have some way to control very basic functions if the cloud goes down.
Here is a pretty obvious example, I loved the idea of pairing the new smart switch with the Wyze Smart bulbs. I would have never thought that because AWS went down, my smart switch would be rendered useless in the app and by pressing the physical button. You literally cannot turn on a Wyze bulb paired with a Wyze smart switch when the cloud goes down.
Since my wife is not a fan of asking Alexa to control the lights the smart switch was going to be my perfect workaround. Instead, I needed to go grab the dumb bulbs to put in the light sockets. End of world, no. Annoying, yes very annoying.
More annoying is Wyze acting like this is a warranty issue when I put it in my product review.
No need for specialty chips. Simply add some code to app with toggle for reverting to local control for emergencies in order to do the most simple but highly useful tasks like toggle on/off devices like bulbs and plugs. I was able to go replace one bulb in a table tamp with a standard led bulb and all was good, however with 12 ft vaulted ceilings I wasn’t about to haul out a ladder to swap out the other bulb. Luckily I only invested in the 1 set so only a minor inconvenience. However, I can empathize with those who have a houseful of these bulbs and plugs. I think we’d all be fine without our schedules running as long as manual control was provided.
That is not a design flaw because mine does not do that. It sounds like you got a bad one. I did reset it yesterday before I knew that there was an outage, which was the first time I ever have on my pre-ordered one.
I always turn it off between runs because, and this is a design flaw, it uses a lot of battery power while constantly checking whether the dust bin is present or not. This leads to constant discharge - charge cycles which is incredibly bad for the overall battery life. An upside to turning it off is that if there is an AWS outage it won’t notice.
Thanks blrm for the above and beyond info! I know the internet connectivity issue with Wyze won’t change by using this, but more personal control is always better imho. Shopping in the future for devices may or may not include Wyze anymore…
Change switch single press action to classic control and at least you can turn bulbs on and off. If the wyze bulbs were off beforehand though… Might not work. Could change bulb power recovery option to On and then it should work once you cycle the switch again. So silly!
There are boatloads of automated outlets which work without cloud access. In this day and age, storing a minimum of data on board is not expensive. You could save start and end times etc with no problem. If anything, they have a mechanical switch which overrides everything to turn the plug on or off. The vacuum could also easily have the schedule stored on board and work while there is a cloud outage. The cams should continue to work and record events locally on a microSD card if they are equipped. Wyze dug their own hole with moving the person detection into the cloud. But at least basic motion detection should be available. It’s not the end of the world, but it does show that Wyze needs to tweak some things. I bet it would only need a few firmware changes to correct some of these problems.
You can disconnect one side of the resistor that you installed to bypass the old doorbell for a couple of seconds. No circuit breaker needs to be flipped for this
All of my cams are back online as of this morning in the Northwest. Maybe coincidence but all of my IFTTT applets that have Wzye in them had to be reconfigured.
This is like the 4th or 5th time this year Wyze has had outages.
Just purchased HUE hub and bulbs. White HUE bulbs are very affordable at around $11 a piece and there are starter kits where you can save on a hub. No more outages and frustrations for me. Also, HUE plays nicely with FLIC that I have heavily invested in, and there is no WYZE support. We have tried to ask for a WYZE button but have been ignored. Bye bye WYZE (not all that wise).
Look, I get that stuff breaks. My problem was the complete lack of communication from Wyze about this outage.
I spent a bunch of time running around last night trying to reset this stuff, check my router, etc, when it wasn’t on my end. Not until close to 8pm last night I finally get a push notification that there is an AWS issue. I finally Googled it to see what was happening and found this thread.
Wyze sends marketing emails all the time, why not send out an email announcing this interruption?
Thankfully my stuff is pretty low priority, unlike others on this thread. I’ve already replaced an outdoor plug so it doesn’t have to go through AWS to turn on/off which is a horrible design flaw.
My other cameras seem to be working fine, but the doorbell is still out.
I don’t recall suggesting that. Perspective is what I’m pushing. And applying leverage where it’s likely to be most effective (on behemoths.) That’s it.
Wyze tried to keep it under wraps hoping us idiot consumers would ride it out without noticing. They did not even post about it on their main page. They are very aggressive going after your money and buying more but tend to cower when it comes to being open about major problems.
Been reading through, so is the AWS issues resolved then? I tried to troubleshoot my bulbs last night, removed and re-added some last night (also found out some had firmware updates lol)… but ultimately I’m still having issues getting them all to connect and stay connected.
I really don’t believe what you said,it was an Amazon issue and it was posted on the wyze web site we found it,it was so easy also we Googled the issue and found it right way