AWS Outage Impacting Multiple Wyze Services - 12/15/21

[peepeep]

If you’ve got the chops and interest, I’d start a forum Topic and put some time into documenting your poor experiences going forward.

Be specific. Be exhaustive (or at least complete.)

Record the CS voice convos (or endless holds) and load them up as mp3. Cut/paste email exchanges, screenshots of chats, etc.

It’s persuasive.

Here’s a hoary thread of mine to skim. I am (of course) the very model of a modern Major-General.

Cloud clip | SD event: Same trigger?

Here’s the exchange I had with Wyze Support: peepeep: If I get a cloud clip alert, should I expect a corresponding 1-min SD event? Right now, for every 10 cloud clips, I’m getting only 5 corresponding SD events (over the same time period.) (V2, firmware current, Kingston class 10 32G SD card) I started a community topic: [this topic’s URL] Wyze Support: Thanks for reaching out to us! I’m happy to help in any way I can. The Record on Event system for the Wyze Cams will record any time th…