Yes, be sure to sign up for Cam Plus or Cam Plus Lite at services.wyze.com using your camera’s logon address from the person icon in the upper-right corner as @SlabSlayer outlined above.
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I am optimistic that your (and many others) experience and staunch feedback to Wyze on forced or auto pushed updates have taught them a clear lesson in this regard. Bad PR.
They did that recently with the T-stat and I blew a gasket. Wyze replied and recognized that this was not what they wanted to do going forward.
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But I really can’t blame them for force patching what some (wrongly) believed to be a critical vulnerability. I guess the issue is that it went against the entire semblance of user control they had provided (in being able, we thought, to decline and/or schedule updates). And yet they did warn people too… Since these are “ecosystem” online cameras dependent on Wyze servers, it’s understandable that they will maintain an iron hand in some cases.
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Thank you for explaining that to me😊
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I have no problems with updates necessary for use of new functions, updates for security patches, updates for compatibility with the ever-expanding family of IoT Wyze is introducing into the ecosystem.
But… On my schedule and by my choice. Never forced.
If there is an update so critical that Wyze feels the necessity to make it mandatory, that needs to be explained in painfully detailed language as to what the update is providing, what it fixes, why it is critical, and what features or functions are lost without it, and then let me decide if I want to continue doing business.
This is called communication with their customers. Something Wyze only employs in marketing, and certainly not with clarity then. The App has a built in Messages board. Has anyone ever seen it used? No, instead we get constant popup messages that don’t apply and just annoy. Useless noise.
The ironic reality in this is that Wyze created this necessity for users to be apprehensive about updates. I could understand a bug or two over time quickly patched. But Wyze has taken updates to a heretofore unthinkable low. Nearly every update, every time…and not just bugs, but total bricks!
The definition of insanity: doing the same thing over and over the same way and thinking you will get different results. Wyze is insane to think this is normal business and it can continue.
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