I have been using Wyze products for the last at least six or seven years. I also install and sell them to my customers. Unfortunately, as of late, one of the recurring issues I am having is with the audio quality from any of the cameras that I have used, own or installed. I realize that making a good affordable product is a challenge these days and I feel that you guys have done a very good job at that. But, when audio quality is of the essence, when using a security camera, I have to admit your products fall short. So much so that I am currently rethinking my use of your cameras around my house – currently I have eight installed and running – and also about recommending your products to my clients. Truly, Wyze has been my “go to” for my clients and my personal use for all these years but I am , unfortunately, fed up with the lack of quality audio that I consistently get. I am hoping this message will get to somebody who can make a difference.
Are you talking about receive audio (camera to phone) or transmit audio (phone to camera)?
Both ways are poor
Talking about every way the audio is either received or transmitted. When trying to listen to somebody speaking, live to a camera who is within 5 feet of the camera. It is choppy at best. Listening to a recorded piece. The audio is slightly better but not great. I do not usually have two conversations through the camera so I can’t tell you about that.
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