I have three outdoor cams set up in the back yard to watch the local wildlife. I have the internal IR lights disabled and Nightvision set to Auto. I use a pair of external IR illuminators to light the area at night. This has worked extremely well for the last eight months or so. Since mid-December …

Updated all 4 cams without issue and they all test good for now. Since I am over-the -hill it was hard for me to hold my breath for the 15 min. it took to do all the updates. I had to update the base to 4.16.2.45 before I did the cams because I had not updated it since November 2021.

Put sd_update folder directly under “F:” Do not let it in sub-directory “wco_cam_sd_4.17.1.290”

Yes, thanks. My error was downloading the firmware directly to the SD. This time I downloaded the firmware file to a Firmware Download Folder on my PC which I had previously made and used. I then extracted the sd_update to the SD. I’ll test it out as soon as the sun wakes up later. **** One of 4 ca…

Got notified today to update base station and it took. But issue not fixed. Are they even trying to fix it? Its been a couple months. Support does nothing.

It is the camera firmware that is the issue. If you are using the December 2021 WCO firmware change it back to the November version 4.17.1.290. Go to the release notes and download the November file to you computer, The directions say for a windows computer right click the downloaded folder. Extract…

Maybe Wyze could give an update on when they’ll fix the problem since it seems to be a faulty update in their part.

So apparently Wyze can’t be bothered to fix this issue? It’s not a temp problem

Thats how it seems. Ive wrote them and sent files and all that. Responses are worthless. If they roll back an update they would be fixed but not a thing happening

I opened up a ticket, they suggested I restart the phone :roll_eyes:

The solution to fix your issue is posted above, Put the November 2021 firmware on your camera. I worked on this issue for two weeks with WYZE sending video clips, logs and numerous emails. Final answer was wait for a firmware upgrade. I changed all 4 cams back to November version and they all record…

Sure, except mine are mounted and it’s winter, with snow and ice, so they are difficult to get to. But hey, spring’s around the corner so what’s another couple of months with unusable night video (kind of the only video I need) It would be nice if they at least acknowledged there was a problem. I…

Anyone having issues with recorded clips from WOC running at double speed?

Cameras

Antonius February 17, 2022, 12:32am 61

Ok, who is going to be the first to try it out. Maybe I will in the afternoon tomorrow>

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Anyone having issues with recorded clips from WOC running at double speed?

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