As Wyze continues efforts to improve your experience and security, we are upgrading our authentication endpoint. We are reaching out to inform you of a few changes coming to the Wyze app that you know and love.
As of July 20th, 2023 you will need to have updated your Wyze app beyond version 2.38 (Android and iOS devices) to be able to keep utilizing features as normal. Bottom line…now is the time to update your Wyze app.
Time is running out before this change goes into effect. From that point, any app that is installed and is less than 2.38 will not be available for use. Please note that the latest Wyze app will need a minimum OS version to operate.
*For users of Home Bridge/Home Assistant We have developed a portal for you to generate an API Key. Please follow these steps to update your script. Please make sure to update your script with this new endpoint to continue connecting to Wyze Cloud.
As always, your support means the world to us! We are here for you if anything comes up. Please contact Customer Support if you run into any issues.
This is very good news. I’m happy to see Wyze is actually supporting HomeAssistant users by doing this. Hopefully soon, Wyze will begin documenting some endpoints or potentially developing an official HoneAssistant integration. Would love to se an official API soon.
I’m getting the same error on my TinyCam app running on AndroidTV. Seems to be working OK on my phone, but the TV instance gets this error. Have 6 cameras. Deleted all but one of them in the TV app. Have waited multiple hours to try again to login in and still get the same message. Also deleted the app and reinstalled and could not connect it up to my account/phones - got the same error. Wyze apps and other instances of TinyCam seem to be working OK (so far).
Wyze is considering a ChromeOS app, but it’s not on their internal roadmap at this time. Please vote for (upper left corner) and optionally comment on this wishlist request to show your support for this feature:
I’m running tinyCam Monitor PRO on an Android TV provided by TDS Telecom (got it a few weeks ago). I’m pretty sure it’s Android version 10. But there was no update to tinyCam in the Google Play store. The version of tinyCam that gets installed is “15.3.10 - Google Play”. If I uninstall, then install again, I still get the same version (15.3.10) which gives the error message mentioned previously when trying to view my Wyze cam v3 (“invalid empty login response account can be temporary locked check credentials and try to login in 15 minutes”). I think the problem would be solved if I could get the latest version (v17) of tinyCam PRO installed. But I can’t figure out how to get it installed since that version is not installed from the Google Play Store running on my Android TV. I was also unable to locate (or install) the beta version when that was available a few days ago. Any suggestions for how to solve this?
Gotta be sure its running Android 9 or higher (new requirement for TCP 17.) Any device I have running less than Android 9 shows 15.3.1 in the Play Store.
If it is running 9 or higher, can you sideload? If so, find a device with 17.0.1 installed, open Google Files > Categories > Apps > Installed apps > tinyCam PRO > hamburger > Share > Google Drive. Download the file from Google Drive onto your Android TV device and sideload.
Thanks for that info. This morning the Play Store on my Android TV showed the new version of tinyCam PRO as an available upgrade and I was able to upgrade it (to version 17). That fixed the problem. I don’t know why the new version didn’t show up last night. Maybe there is some kind of delay in propagating the new versions of Apps to the Play Store running on my Android TV. Any way, the error message is gone and the view is working again. Thanks everyone!