Allow Canadians to buy direct from Wyze

Wishlist Wishes Granted
1093

So my headphones that I purchased less than a month ago through ca.wyze,com have just started to power cycle constantly rendering them useless. Have any of you fellow Canadians contacted Wyze for support/replacement and if so how did you go about it?

Rob

Edit: I just contacted support via chat and they were very helpful and escalated my issue to warranty replacement.

Just as a note the warrranty information on the support page probably should be updated in regards to Canada. Here it is in its current state.

Capture
Capture866×624 84.4 KB

1 Like
1094

Can I get the Core Kit in Canada from eBay? I just want notifications from motion and contact sensors. Can it function without the monitoring service, which is meant for US customer?

1095

Thank you for pointing this out I have forwarded it onto Wyze

1 Like
1096

Outdoor smart plug $12 USD $25 CAD … what gives?

On another note, please escalate provisioning the Wyze 2-pack indoor smart plug on the Canadian site, but not at 2 times the price of the same item on the US site.

DW

1 Like
1097

Outdoor power adapter

Can you please make the outdoor power adapter available as an accessory to your Canadian subscribers please?

1 Like
1098

Are you requesting Wyze Plug Outdoor be available via the Canadian Wyze storefront or Amazon Canada?

1 Like
1099

Via the Wyze Canada storefront please.

2 Likes
1100

Request moved… Thank you for clarifying. I apologize for not asking 1st.

2 Likes
1101

Smart Home Canada

Can you please allow Canadians to purchase standalone products on the Canadian Smart Home site? I’m not able to purchase items such as a motion sensor that I forgot to add when purchasing the bundle. Now my Smart Home is incomplete.

5 Likes
1102

Sell L-shaped Micro USB Adapter for outdoor adapter in Canada

The link for the Canadian outdoor power adapter mentions the L-Shaped adapter but there is not option to purchase it in Canada (Wyze Outdoor Power Adapter – Wyze Labs, Inc. (Canada)). In the US they have bundles and the ability to purchase the adapter separately. (Wyze Outdoor Power Adapter – Wyze Labs, Inc.)

Please bring the adapter to Canada

1 Like
1103

Hi can you please advise when will be cordless stick vacuum available to buy in Canada? Thank-you

1104

Please make these items available in Canada store:
Wyze Gun safe,
Wyze Bird feeder,
Wyze Floor Lamp,
Wyze Scale X,
Wyze Mesh Router Pro,
Birdie Personal Safety Alarm,
Wyze Home Monitoring Core Starter Kit

Each of these items are missing from the Wyze Canada store site. It would be nice to see each of these available through the Canada storefront. Thank you for reading my comment.

1 Like
1105

I thought Canadians can’t own guns? Could be false new down here. :gun:

1106

Canadians have lots of guns. We just have gun controls that determine who can and cannot have one. Something the US lacks

1 Like
1107

Thanks for pointing that out. News can be twisted lately to fit a narrative in the US.

1108

Yes we have guns, just really overbearing gun laws. But aside from that people still like smart safes. They do secure more than firearms.

1 Like
1109

Thanks @andreporter2 . I was nosy and curious.

Hoping we can keep this thread alive to get more eyes on your situation.

1 Like