I have my camera always on another monitor. Well randomly, my wyze live stream refreshed and I suddenly was not seeing my camera anymore. I was seeing inside of some elderly person’s bedroom with people moving around. I looked at events and could see all the way back several days and see who had been coming and going. Refreshing didn’t bring back my camera. The only way I was able to get mine back was to log out and then back in. Needless to say it was a little disconcerting that someone else can randomly see my camera if I was able to see theirs. We walk around naked all the time and it would be a little invading to have someone randomly start being able to see my feed.
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This event needs to be reported as a “security issue” to Wyze.
This is possibly a “session” bug from the web backend (I presumed you used the web viewer).
It is pretty serious.
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Just came here to post the same thing. All the sudden I’m looking at someones “Kitchen Cam” with a dog walking around the kitchen.
This is EXTREMELY concerning and makes me want to rip out all my cameras right now and go with another camera company.
Here is the email to contact Wyze Security.
Same!!! I was watching my cameras (which freeze often in the web view) I walked away for a while, came back to a camera in someone’s apartment with them moving around and all their events! CREEPY!, I’m blocking all mine temporarily as who knows who’s watching. I noticed shortly thereafter view.wyze.com being taken offline.
view.wyze.com is currently under maintenance. We are working on this and will update when it’s available again. We apologize for the inconvenience. Could you please contact our Security Team directly so we can continue that investigation?
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Hey all,
This was a web caching issue and is now resolved. For about 30 minutes this afternoon, a small number of users who used a web browser to log in to their camera on view.wyze.com may have seen cameras of other users who also may have logged in through view.wyze.com during that time frame. The issue DID NOT affect the Wyze app or users that did not log in to view.wyze.com during that time period.
Once we identified the issue we shut down view.wyze.com for about an hour to investigate and fix the issue.
This experience does not reflect our commitment to users or the investments we’ve made over the last few years to enhance security. We are continuing to investigate this issue and will make efforts to ensure it doesn’t happen again. We’re also working to identify affected users.
We will let you know if there are any further updates.
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Wyze was RIGHT years Ago when they said that the cameras were not “Security Cameras”
I had other cameras also that were NOT mine, Whyze the software/firmware/servers just keep getting worse?
Maybe they should suspend NEW PRODUCTS and get the current line of products ACTUALLY working correctly… Nah, No Money There…LOL
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The same thing happened to me today! I was viewing on my PC (windows 11) and it refreshed, and all of a sudden I was looking at someone else’s camera in their living room.
I sent an email to Security per Jason’s post above. It was a rather uncomfortable experience. At the time I had thought somebody was “hacking” into my cameras - which is an expected first response given the situation I feel lol.
p.s. first post
Edit: I was viewing a “Kitchen Cam” to some elderly people’s residence and their son(?) and other caretakers.