Access older Camplus videos in Wyze app

So I have cam plus on all my Camera’s. When I go to view recorded events, I can see part of the current day. So to access older stored video’s it is supposed to be a long pull up in the app correct? My app will not bring up the older video, it just sits there and clocks until I get tired and let go. This is an issue. Is there a fix? Am I doing it wrong? Do other people have this issue?

Thanks

I use the iOS app. I just put my finger on the screen and swipe up and it will bring up all videos events up back time O;00 of the day selected.

And on Android: Select the date you want.

To get another group of events on the date selected. scroll from bottom up.

If I have events off the bottom, I just lift up until the buffer wheel shows up, which is just a sec and then let go. The events below then populate.

As has been said previously, all you have to do is drag up just a little to get the little arrow wheel and let go.

But, when you get to the bottom (the very first video recorded that day) it won’t let you go any farther. You are at the end of that day’s video.

Note: if you think there should be more Event Videos in the list, check your filters (funnel icon) and insure that all the cams and event types you want to see have been checked. Clicking clear all will remove all filters and show everything in the list.

You have to select the date at the top to go to the day prior or any within the last 14.

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What if the date is from 2022?.. my cat just passed and om trying to recover videos of him when we first brought him home… june22-july22… its really and im begging for help

Cam Plus videos are only saved for 14 days. Sorry about your cat.

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Are u serious…oh no… that sux… ty for responding … could they be somewhere else?.. like verizon cloud?

Please please lmk…ty

No. They are gone forever. Even if you have an SD card installed, you won’t find videos from 2022. I’m sorry to hear of your cat’s passing. They are family. :cry:

The only place really old videos could be saved is the “Album” space in the Wyze app for your cam. But you would have had to manually hit the Save event button or the manual Record video for Album footage. If you played with those features back in 2022, you may wish to check that app area.

Ok no worries…ty …yeah cam was ng any more… 360 drive on bottom failed…

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