Well written Sir and I completely agree with your approach, particularly the bit I quoted below. My personal observation, since becoming a customer in 2019, is many extreme fanboys make excuses and do not hold WYZE accountable. For instance, the whole WPA3 support for v2 cameras that was announced July of 2021 in the release notes. You want to see a ton of excuses and little to no accountability, check out this thread: V2 WPA3 support - Does anyone have it working?