On my Android phone, starting in March 2020, the resolution of snap shots taken during “Live Stream” (“take photo” button) dropped from 1920x720 to 720x405. The phone app has automatic updates turned on (currently at 2.16.23). On my Android tablet the photos grabbed during “live stream” have rem…

Welcome to the forum. It kind of depends on your device resolution. Are you in landscape? What is the screen resolution of your phone? My phone resolution is set to 2960x1440 A landscape snapshot is 2792x1440 Portrait is 1440x810.

That is the situation. If I save with my phone in landscape mode, I do get more resolution. Frankly that was a dumb change. If someone is saving an image, it is because they want to save a copy of what the camera sees. It is not because they want a copy of the app display! I strongly recommend a c…

As far as I remember it’s always been the same. I found some old pics from Nov. 2019. Same resolution as my screen.

Oh, based on the phone’s resolution? I didn’t know that. Compare and contrast: [image] App snapshot - PNG now JPG? Cameras I take snapshots of the cameras from time to time. They used to be PNG files, 1920x1080 Lately, for a couple of weeks, they are JPGs and I get: …

No, what I meant is that I use the snapshot feature of tinycam to get a snap from the live feed, which is 1920x1080, since I cannot rely on the wyze app any longer to do this. It’s always this resolution regardless of display mode of phone (landscape/portrait). At least the dev is reachable for that…

Yes, but this thread is different. The poster is using the Wyze app and getting different results, somewhat but not entirely similar to your original report in your thread.

The change for me took place on about March 13 2020. Before that all snapshot images of the live stream on both my devices were 1920x1080 in PNG format. My phone gets updates, so I assume it got an update about that time. After March the phone’s images are JPG and seem to depend on phone or…

My device back in Nov. 2019 had a screen resolution of 1080x1920. The Wyze images that I found had that resolution so I assumed it was because of the device resolution. It was not. The images are .PNG and I doubt they were all saved while the phone was in landscape mode. I don’t know for sure how W…

[image] Customer: Yes, but this thread is different. The poster is using the Wyze app and getting different results, somewhat but not entirely similar to your original report in your thread. I got confused answering as I didn’t notice this was a different thread. In fact, taking snapshots wi…

720x405 resolution of live stream snapshots - why

Cameras

Customer December 27, 2020, 1:08pm 6

Oh, based on the phone’s resolution? I didn’t know that. Compare and contrast:

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720x405 resolution of live stream snapshots - why

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