Hello! I am having trouble with multiple Wyze switches in my home. When they have been untouched for a while (say 30 minutes or more), the first single press does not initiate the correct action (which would be smartly/remotely turning on or off a Wyze bulb). If I wait a few seconds and try again, then it is as if the switch “wakes up” and does perform the correct action. It is as if the switch is in standby or sleep mode, is that possible?
Double/triple clicks and press-and-hold functions work properly, no issues, but the first single press does not always register.
It drives me crazy to walk into a room, firmly press the switch, and just not receive a response (it isn’t delayed, the action is just not performed). I end up needing to go back to the switch a second time to press it again; the second press works as intended immediately.
Has anyone else noticed this issue? Is there something I am doing wrong, or a setting i can adjust? Is this a known issue? Thanks for any help in advance!
I have the single press set to smart control, see the image below for an example.
If I set my switches to classic, they work as intended (no delay or unresponsiveness). However, I would really like to use the additional features that double/triple/press-and-hold provide.
It seems like there is either a bit of a bug, or maybe a feature/setting I am not aware of.
1 Like
I did experience this issue but, it only happened few times since I have the switch installed.
It always fixed itself after one or two additional presses.
I always considered the issue to be communication related.
Did you try to shut this circuit off for few seconds?
Also, there is a factory reset. You could consider doing it and attach it again to your setup.
Wyze Switch Reset
1 Like
Agreed that it “fixes itself” after another press of the switch, but it continues to happen to me daily. I have a dozen or so Wyze switches connected to Wyze bulbs and it happens to all of them. I have tried resetting the bulbs/switches, but it doesn’t seem to do any good unfortunately.
Thanks! Yes, I have tried resetting the switches and bulbs. Unfortunately, it seems to affect all of my Wyze switches (a have a dozen or so of them).
1 Like
Hi again,
Did you consider this could be a router issue?
Especially considering the large amount of devices you seem to have…
Few years ago, I had griefs with my connected heatpump that kept losing its network connection and forced me to add it back every 2 weeks - but not any other IOTs I had. It ended-up being a router issue. Once upgraded, I never had an issue since.
I could certainly understand it being a router issue. I do actually have two routers to help alleviate congestion. Any ideas on how I could debug or troubleshoot the issue to rule out or identify a router issue?
The odd thing to me is that the switch simply does not respond the first time I press it. It isn’t delayed, the action simply never happens. Then on the second press, the switch works as I would expect (responds immediately). It is as if the first press had to “wake up” or reconnect the switch to the network.
Is there anyway to see a debug log for the switch? Something that would tell me if the press is 1) not registered, 2) registered but not able to be sent over the network, 3) registered and sent over the network but for some reason not performing the action?
I never tried to watch the WiFi trafic with my Wyze stuff.
I’ll check if I still have my laptop with WireShark installed. It could be interesting to see if it can be tracked.
This way, one could know if the switch sent the command or not.
I would be interested to try a well, but I am not savvy enough to try it on my own. If you have an article/guide to show how that might be done, I could give it a try someday!
I know this thread is old, but I wanted to comment my solution.
I have had this exact same problem. Here’s how I fixed it:
In the Wyze app, I have a bedroom smart switch, and a bedroom smart bulb. The switch controls the bulb in “Smart Control” mode. In the app, I turned both off. Then, in the app, I turned the switch on. This also turned on the light. Then, in the app, I turned the the light off. This resulted in the switch being on in the app, and the light being off in the app. the light itself off, and the swtich’s status light on.
From that point on, I could toggle the light on or off by single tapping the switch without having to hit it a second time after waking it up. I’ve also got double and triple tap functions set, and those are working as well.
This problem of having to tap it once to “wake it up” and then turning the light off, on, dim, bright, etc, was plaguing me for months! After turning the switch on in the app, and then the light off, and only controlling the light via the light in the app or the physical switch, I have not had this problem since! It’s been about three weeks now and it’s working perfectly like all the other switches are.
I have the exact same issue described by realdiels.
I appreciate the workaround from nozedive, however I agree with realdiels that this is a very problematic bug which should be corrected via a firmware update or similar.
It literally forces one to stop and wait for 5 seconds every time you press the switch to see if it will work the first time or not. Very disruptive!
Just as described by @realdiels, this is happening for every single Wyze switch that I have in smart mode but for none of the switches that I have in classic mode. And for the switches that I have in smart mode, if I temporarily change them to classic mode the issue immediately is gone. But returning the switches to smart mode causes the issue to return.
The only thing that’s different in my experience from what was described by realdiels is that the issue does not seem to be correlated to the amount of time since the switch has been last used. I’ve tested and confirmed that sometimes they work on first press even when they haven’t been used in much more than 30 minutes. So the occurrence of the problem is random as far as I can tell. But as realdiels described, the switches always work on second press.
