Wyze Pan v1 or

**Hello I am a newbie to this forum and need help . I have a Wyze video Pan v1 or v2 not sure. However, we had a power outage awhile ok and i haven’t been able to get hold to anyone in wyze support. However, I just would like to set up connectivity but it keeps tell me timed out when i scan QR code . Please understand I would like this problem rectified asap.