The best way to update in my opinion, update 1 or 2 non-essential and see how it goes, when you know all is well then update the rest
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After updating my Cam 3 cameras to 4.36.3.19, I now have two Firmware Version entries in Device Info. One is for 4.36.3.19 and when you click on it, it says Everything’s Good. The second firmware entry is blank and does nothing when you click on it. Initially, when trying to update the cameras to firmware 4.36.3.19, the update appeared to fail but was installed on a second try.
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Thank you for reporting. It looks like the template area for the v2 cam bridge firmware info was accidentally enabled for v3 cams. Wyze is aware of this issue.
v3 cam Device Info page:
v2 cam Device Info page:
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2 out of 7 V3 cameras failed the update 4.36.19. I update them as they send out he updates. The iOS app shows the update wheel spinning, then stops. Ive tried resetting back to factory, tried “flashing” the camera with the .BIN file on a micro SD card, I get a purple light, then it turns red and stays red. No matter what steps I try, I cannot use the 2 cameras. I called about one of them (at a remote location) and explained my steps, and was told they would replace the camera, they did. That camera updated and works. When I got to my other location, did another update to the same type V3, same results. Cannot flash, or reset. Wyze seems to know there is an issue, because they just offer a replacement right away. I don’t see how they can continue to keep just replacing cameras that will not update. Are they making that big of a profit on these devices?