Title says it all. The camera displays as offline unless viewed and then everything is fine. I’ve tried resetting it and everything.

Same here, though my two misbehaving cam v3s are two of four floodlight cams, which report “device is offline” when viewed as a Group (of four), but the live view is fine. When I then return to the Group view, the camera is no longer offline. I am over 1,000 miles away and can’t seem to remotely r…

Yes. This is exactly the same thing with my cams.

Same here, on two v3s cams, one is a floodlight cam and the other a single cam. The floodlight cam started reporting “device is offline” first when viewed in Group, and now a second cam is doing it. In the live view, you can access it fine and all the notifications of motion alerts are received. M…

Hi , I have had the Cam plus for few days. Frist, it captured good but then only 2 days it started to have problem. it said " vehical" when it was “pet”. It capture motion less and less .and today , only sound when I saw people passed by many time but didnt capture. Tried to get help but only from …

Tried that as well without success. Since it’s apparently working OK I’m not going to worry about it.

They are collecting logs here: [image] V3 cam states it is offline, Cameras menu states v3 cam is offline, but it working. i have attempted to restart several times, unplugged several times, but when i try to update it stops and says it is not connected.

Mine had that issue too, around xmas i Tried all the standard stuff reboot etc etc but just kept offline, then one day after a couple of weeks they all went back to normal !!

I have two, one works perfectly. the other one started offline after few moths( it rally online for 2yrs now) I got to the help support many times but finally gave up.

I’m hoping the same happens with mine, although showing ‘offline’ doesn’t seem to have much of an impact.

The only impact I have seen with mine is with firmware updates and restarts. You cannot do them through the app as it thinks it’s offline. Your stuck stuck with what you have! My cam is on a Floodlight cam so it involves a ladder for any cam issues.

Wyze Cam says Offline, but is definitely Online

Cameras

johnsmith January 8, 2022, 10:56am 69

They are collecting logs here:

Topic		Replies	Views
No one can help me camera offline but it's not Cameras support , troubleshooting , firmware , cam-v3	31	3193	February 11, 2023
Cameras OFFline Today 04/15/24 21:53 Cameras iphone-ipad , cam-v3 , cam-outdoor-v2	46	3494	August 10, 2024
Cameres showing offline Cameras cam-v3	36	29716	April 16, 2024
Camera after 16 months working non-stop, started to go offline daily Cameras not-platform-specific	52	3161	July 8, 2020
Service Advisory - 4/15/2024 Wyze News service-advisory	111	9196	May 6, 2024

Wyze Cam says Offline, but is definitely Online

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