Wirecutter: Why We’re Pulling Our Recommendation of Wyze Security Cameras

Our thread was moved to The Watercooler forum. “Have you ever had the urge to talk about Wyze but not just about our products? Yeah, we noticed that didn’t fit well in the other categories. Watercooler conversations about general topics can be held here!”… because this topic apparently has nothing to do with cameras or the actual forum post referenced in the article that this thread began on. Amazing!

1 Like

First, I totally agree with the WireCutter article and the issues they point out. I scaled back my usage of Wyze products a long time ago for these and other reasons (flaky notifications, flaky services, etc.).


I find it quite ironic that the “best indoor security cameras” WireCutter currently endorses are Eufy. That’s Eufy - the same Eufy that has had their own horrible security and privacy issues - and controversies. The same Eufy that hemmed and hawed and delayed and obfuscated and covered up after they were called out with cold hard evidence. The same Eufy that failed to do the very things WireCutter is calling on Wyze to do.

So yes I agree Wyze has issues, and I’m not defending them because there’s no reason to do so. But Eufy is just as bad or worse and WireCutter just lost whatever standing they still had with me.

Just my opinion of course.

Edit: if I sound salty it’s because I am - after I ditched Wyze, I moved to Eufy - right before Eufy’s privacy/security meltdown and the less-than-stellar way they handled it.


Yes, I had similar thoughts. They recommend Eufy and Ring, both of which have had pretty bad issues (they said Ring has made improvements, but I could argue that they are still pretty bad or worse in some ways). As for Eufy, you covered it pretty well, but I wouldn’t have worded so nicely:

I would’ve said: The same Eufy that LIED and gaslighted everyone over and over again, calling respected security experts liars even after they proved the problems and independent journalists confirmed it, and still they fought hard and lied against irrefutable evidence until their parent company finally had to step in and intervene only because it started affecting all the rest of their businesses outside of Eufy.

And I’m saying that as someone who isn’t a hater…I have owned Eufy products since 2020 and I bought my most recent eufy products in April even after all this happened. So I didn’t abandon them, and I still bought some new stuff from them recently, but I’ll still call it like it is…they totally lied and gaslighted everyone until they had absolutely no other option…but WireCutter will recommend them over Wyze…like “what the…” :thinking: Call me confused.


You are actually 100% correct - I forgot how bad the Eufy situation was.

But I don’t want to derail this thread more than I already did - back on topic - WireCutter! Wyze!


Wirecutter (NY Times) revokes recommendations for all Wyze cameras

Following Wyze’s apparent failure to alert users or respond in any way to news of some users being able to view other users’ videos through the web portal. Wirecutter has revoked recommendations for ALL Wyze cameras

Interesting that you came to that conclusion. :thinking:Where did you read that misinformation? We knew about it here in the forum mere minutes after it happened and Wyze shut it down within 30 minutes. Wyze has identified the 10 users affected and has contacted every one of them. Updates on the scope and cause of the incident we’re provided very shortly afterward. And we have been updated several times.


I’m posting what I received from the NY Times Wirecutter service. This is how they feel about it. I don’t have any other way of letting Wyze know about this. Hopefully they already do. Wirecutter is still pretty influential.

I chose Wyze for my cameras in part because Wirecutter gave them a seal of approval. I’m still using them (though some are crapping out over time).


You may want to be a bit more critical of your information sources. The NY Times… biased opinions for sale, no objectivity required. Wirecutter… they are still endorsing Eufy, that’s a really good credibility barometer right there.

Who gives a hoot about how “they” feel about it? They are being paid for their opinion and will spew whatever shock story sells more ads, not the truth. Post how you feel about it after doing the research to learn the truth.


Why is Wyze cameras on all news articles talking about how other people can view your cameras? I never received any notification from Wyze about this issue. Very irresponsible!!


Welcome to the Wyze User Community Forum @richie183! :raising_hand_man:

Because it is a slow news day and all the “news” retail peddlers are trying to fill open content space by republishing old news that other sites reported over a week ago.

Because you weren’t one of the 10 (yes Ten) customers affected.


I like how NYTimes is completely ignoring the Eufy situation that every other news source is writing about…


It seems that Wyze not commenting on this article to us, their users, confirms what the article suggests. Wyze is not taking security seriously?

The ten users that REPORTED the incident.

Do you have proof there were more or are you just inferring? [Mod Edit]




And your comments about the NYTimes isn’t opinion?
My comment about only ten reporting is based on my experience with coding software for CPAs and knowing, as a fact, that only 1 in 10 would report an error in our code. One would think that a CPA would want dead on accuracy. It’s human nature to be lazy and not report what you perceive doesn’t affect you. A casual user of a cam would be very likely to fall into that category.

They didn’t rely on user reports, they had internal metrics that let them know who was actually affected



So. when you run a website, you have these things called logs. And when a user accesses anything, it gets stored in the log. As this was limited to people that were using the view.wyze.com website during a period of about 30 minutes, I’m guessing that someone at wyze looked at the logs and checked which users accessed that website during those 30 minutes, and there were 10 unique users… Thus no, it was not 10 people that reported the issue to wyze themselves themselves - Think about it… if the users had all notified wyze of the issue, there would not really be any reason for wyze to notify them,