Alright, so I rebooted my phone to get a fresh start, and I went straight to the widgets and now neither cam would load up from using either widget.
I closed the widget app, loaded the Wyze app, swiped down to refresh, closed the app and tried the widgets again, and still a no-go.
Loaded the app, streamed a DIFFERENT camera, then closed the app and tried the widgets, still a no-go.
Loaded the app, left it in the background, then tried widget 2 = it streamed.
Opened and then Closed the app, tried widget 1, it wouldn’t stream. Closed it and tried Widget 2 again, and widget 2 wouldn’t work
Opened app, went to account tab and app settings, enabled “Running in the Background” toggle. Closed the app. Opened Widget 1 = success. Closed the App. Opened Widget 2 = success again.
I toggled “Running in the background” back off then closed the app again. I immediately tried Widget 1 which Loaded again. Tried Widget 2, and it loaded again.
So apparently the answer has to do with whether there is some part of the app still loaded in the memory, even if the app is not open. Having the app open ensures it is in the memory and thus it will always work. Having it set to running in the background also ensures it will always work. If you’ve recently used the app or maybe even if there are notifications active or something, then something like that may make it so it can possibly work. But it seems that the widget will not load if something related to the app is not somehow in the memory/RAM.
I hope that helps.
@WyzeDesmond @WyzeBaohua do you guys know what is going here? Can you clarify more on this? Is there any way to get the Device Widget to always load the live stream without having the app in the recent memory of the phone? Or does is the device widget to load a camera right into live stream intentionally programmed in such a way that we are required to leave the app open or use the setting “Running in the background”? Can this be fixed?
Thanks for reporting this @mhinc , and @IEatBeans for the callout (I know you mostly called me because you knew I was still awake) I enjoyed the testing to learn something new here. Back to work for me for now!