I’d like to replace my inventory of v2 with v3, a cumulative expensive that passes the min free shipping threshold. But the cart page gacks and sez: No free shipping on pre-orders. Why come, huh?

My understanding is pre-orders are in a separate, more inflexible system, so they are excluded from the shipping special. [image] Wyze Cam v3 Now Available! - 10/27/20 Wyze News @steve4335 , we are looking into a black version of Wyze Cam v3 but don’t have a timeline for i…

@lothian.mcadam Welcome back! The fine print is easily over looked. I think we all were thinking free shipping over the $33 limit as well. It does mention this… (on select products only). But there are always the exclusions that apply in the fine print to be aware of. [image]

I ran into this as well. Regardless… WE are your loyal supporters. If you can’t offer free shipping on orders above a certain amount to YOUR SUPPORTERS AND EARLY ADOPTERS, you are doing something wrong. In addition, using PayPal to pay for the order is currently messed up. I now have 2 pending char…

Agree with itbedave completely. It feels like Wyze nickels and dimes you on small things that should not be charged. Another example is any Wyze pre-orders are fully charged to your credit card immediately while you wait months for the actual product. Other companies only charge you when the product…

This is a pre-order; you are financing the production of the initial units.

Does PayPal permit transactions for pre-sale items? A pre-sale item is advertised for sale before the seller actually has the item. Often, these items are sold before they are available to the general public. A seller might use the money from the pre-sale of an item to purchase the item. PayPal pe…

I cannot fathom why making the V3 available in black should be difficult, no re-tooling required, just color of materials… We are NOT stupid nor are we mushrooms so quit keeping us in the dark and feeding us sh@%. Regarding the shipping… More smoke and mirrors… I call Bulls$@t on both issues… Come …

Howdy, folks! Our pre-orders are shipping at different times and the shipping logic is a little different. Because of this, we couldn’t add them to the free shipping promo. I’ll make sure that the company sees your feedback so we can decide if we want to do promos like this while running pre-orders…

We are looking into the PayPal issue. Are the extra charges still present, @itbedave ? Yes ma’am - as of 3:28pm EDT

I just want to be clear… (I know I may get some hate) We are complaining (not suggesting) that there a not enough colors (black) on an item that is new and just up for pre-order. (to be clear, black would be cool) We are complaining (not suggesting) that we cannot get free shipping on new pre-or…

Why No Free Shipping on v3 Pre-Order?

Cameras

Newshound October 28, 2020, 3:37pm 2

My understanding is pre-orders are in a separate, more inflexible system, so they are excluded from the shipping special.

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Why No Free Shipping on v3 Pre-Order?

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