Post a photo capture of the field of view.
I suspect that the cam isn’t mistaking those objects as a person. Rather, those objects are moving, therefore initiating a Motion Event Video Recording. The Video is being sent to the AI Bot on the server for AI interrogation and SOMETHING within the Active Detection Zone is being interpreted as a person.
The object moving in the video is NOT always the object tagged with the AI. It is only providing the motion necessary for activation of a video upload. The AI looks for ANYTHING in the frame and unrestricted by a Detection Zone when it looks to tag objects. Motion is NOT a requirement for tagging. All objects are considered, moving or stationary.
If there is a tree, mailbox, sign, shadow, bush, fountain, chair, etc., that might look like a person… That is what is being tagged.
I had one V3 doing this. Drove me nuts until I learned why. I started using the DZ to block out one single object at a time until suddenly it stopped cold. It was my mailbox that has a girthy bush in front of it. That was my phantom person.