Time Zone Control

Would be great if the app had time zone control. I use the cameras and smart outlets in a different time zone from where I live. When I want to adjust things in the other time zone, it defaults to the time zone the app is in on my phone rather than the time zone that the device is in. This is confusing and requires changing times when I travel or offsetting rather than just selecting the time zone you want to use for the control. This is particularly confusing when using sunset or sunrise and being sure it is using the proper time zone. Thanks!

Guys, this is a basic settings which any camera should have it. I installed 4 cameras on my property in Europe, surprise, as soon as I got back to US, the time on the video it’s local time - in my case Pacific Time Zone - I cannot believe that you guys do not think about such basic feature. To set camera on a local time where the camera is installed. Let’s say that local law enforcement needs proof from Wednesday June 23 8:30 to 8.40 local time. On the video, it will show one day before and Tues Jun 22 22:30 … but broad daylight outside.
Hire some real developers not guys who got their diploma at FedEx Kinkos printing station!

Can the iPhone app display the time with timezone of the camera and NOT just the time of the iphone

For example my cameras are located in GMT-7. But if I am traveling and viewing with my phone in GMT+1 the displayed times do not match with the real events

So my phone is showing an event at 08:00 but that is incorrect the event is really 23:00 at night.

The device time zone needs to be fixed in the device set up and not change when I travel with my phone to other time zones. I have WYZE devices (doorlocks, thermostats, bulbs, cameras) in multiple time zones (some observe DST and others do not) and with rather complicated rules. It is awful trying to keep them functioning properly as I travel.

I have the same issue. I have cameras and plugs with different schedules in two time zones.

It’s confusing when trying to adjust schedules from a different time zone and make the sunrise/sunset options of no use.

Timezone Support Per Device

I travel a lot across different time zones. However, based on where I can be (which is anywhere in the world) the app syncs to my current time zone.

This makes things like vacation mode useless.

I would like to see a way to set the device with an option to use the time zone that it is located in. So for example if I am in California and my home is in NY, the Dusk to Dawn setting turns my outside light on in EST hours.

Or another example is if I am in Asia and live in the US, the time zone is roughly 12 hrs ahead. I don’t want vacation mode running during the day! I want it running at night if my home is in EST.

I love these products, they work well, but I feel this is a pretty easy ask.

Thank You.

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I travel a lot so I really need this feature to be supported as soon as possible or every time I leave my home timezone I have to create a rule or schedule and do timezone math. Please make this happen.

Applies to all cams but zi have the v3.

Can you make it so we can set the time zone for the camera and it be fixed at that rather than it sync with the phone. For example, if I travel to another time zone and check on the camera while I’m away, the camera time will change to the timezone my phone is on. Let’s say it then recorded a crime. The perpetrator could get off by proving he was elsewhere at the tome recorded on the camera.
Also, if you have a recording that is timestamped say 3 hrs ahead, then you you move your phone somewhere that is 3 hrs earlier, you lose those three hours, Or moving the other way, you have an apparent 3 hr gap.
The camera isn’t travelling with the phone so it should be on a fixed time zone.

Improve App’s Timezone handling when navigating recordings

There are two issues with time zones. This post is about the second one, but for clarity I’ll first describe the first: There is no clear time zone associated with a camera. A camera’s time is “sync’d” with the phone, manually by the user, and it is not obvious to the user how the current location (time zone) of the phone, or its summer/winter observance, will affect the timestamp of the camera’s recorded videos. If a user has cameras in different time zones, it is not obvious how they will be affected by a “sync”. All those issues are covered already in other Wishlist posts. A camera should have a time zone setting and should follow that time zone’s conventions when sync’d, and sync should be with NTP not with a phone. But that’s not what this post is about.

The time stamp in a recorded video is in the time zone of the camera that recorded it but the time shown in the app’s navigation functions is in the *current time zone of the phone. That is confusing.

If you look at some events then fly to a new time zone, the same events will appear to have occurred at new times, according to the new time zone. That is confusing! The event navigation screen, and all screens that navigate videos by time, should show the time as stamped on the video. On the general Events screen where it shows events from various cameras, the time of each event should be in the time zone of the respective camera.

Perhaps there should be an app option to turn this on an off, but I don’t think that would be useful.

The most confusing app function where this improvement is needed is when navigating the SD card of a camera. The app’s navigation timeline shows the time in the phone’s local time zone, but the video recording on the same screen shows the timestamp in the camera’s time zone. The two inconsistent times are shown together on the same screen, and you have to do constant real time mental math just to navigate the video.

In screen snap below you can see how the user, 3 time zones (hours) away from the camera, needs to navigate by comparing inconsistent times shown in the recording and on the timeline.

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I don’t think the camera’s time is sync’d with the phone. I suspect it does an nntp call and likely gets the local time of the camera. Which may be different if the phone is in a different time zone.

There is no setting in the app for a camera’s time zone or physical location, There is however a “sync time” button. Either way, this post is about making it easier to navigate videos by NOT displaying time two different ways on the same screen.

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I appreciate the detailed explanation of this issue with an appropriate visual. Although I haven’t personally experienced this issue, I can see how it can be a real problem, and it gets my vote.

I agree 100%. Having the system use my app for the system time zone is completely unmanageable. I travel all the time and it’s impossible for me to put in scheduled access using the keypad.

I just want the system time zone to be customizable or automatically set to the location that the equipment is located. I can do the time zone math myself, I don’t need the app to report to me in the time zone where I am travelling.

Very confusing!!!

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