I have 4 Wyze Cam v2’s. I have tried taking a time lapse on all of them. It seems to complete fine, and in the Album the time lapse is there. BUT, I click it to download the time lapse and it says File Not Found. Every camera I own is doing this. I pulled the card from one camera and downloaded…

I have pinged Wyze to please provide an update on this problem.

I solved the problem by downgrading to V4.9.4.28 Use this instruction to REFLASH firmware via SD card: https://support.wyzecam.com/hc/en-us/articles/360022732931-Wyze-Cam-Firmware

What OS and version of the app?

Android 8.0 Samsung Experience 9.0 App 2.3.16

tried it - got major problems, tried reverting back to 4.9.4.24 still no time lapse, now I’m getting the error “Your device needs to be on the same WiFi network as the Wyze Cam to view time lapse recording” Even though I am, and the record.h264 file gets created and is viewable by VLC.

Support still wants me to try factory resetting a camera to see if that fixes it, but it’s clearly a firmware bug, so I’m not going to go through all of that.

Got it working - had to revert. [image] V2 time lapse problem worked around - up to 1.5GB - reversion therapy Beta /edit - WHOOPS that should have been may 10 2019 Originally written May 10 - 2018 With the new-to-me reversion capability I was able to try a number of old…

I am also unable to download my time lapse and get the File Not Found error.

@WyzeTao Please see this thread - many WyzeCustomers are reporting problems with downloading of Time Lapse recordings. Some encounter “file not found”. Others get “your device needs to be on the same network”. (I get both, depending on time of day, phase of moon, and the mood of my V2 camera). …

Got it. We put it among the TOP few issues to work on right now. We are looking at the logs collected from an in-house repro today. That should have the same or more info than the log submitted from ‘Report an Issue’. We will update in days. Thanks and sorry for the inconvenience!

Time Lapse Recording Will Not Download - File Not Found

Services & Integrations

gemniii May 10, 2019, 8:18pm 14

Got it working - had to revert.

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Time Lapse Recording Will Not Download - File Not Found

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