I have 13 or 14 active cams all on plus subscription. Three of them say offline in the list but when I tap on them, they’re clearly working. This has been happening for a while. All firmware and app are up to date. I don’t know how to embed an image here. Link below shows it. <https://i.ibb.c…

Upload your log number at the below link. They should be coming up with a fix soon. [image] V3 cam states it is offline, Cameras We’ve seen several of these reports. Can you submit a log after viewing the cam, and post the log number here? (affected camera’s settings > …

Definitely do what @Newshound indicated, the logs need to be sent. In addition, have you tried removing the power from the device waiting for about 30 seconds and then plugging it back in? I have found that this will bring the camera back online in the app. To Refresh the screen, simply Pull Dow…

This is a very old problem - been around since VERY early in Wyze. Very little that I have found that will reliably get a camera in this state to start showing online other than waiting. Maybe a few hours, maybe a few days, maybe a few weeks. I have 34 cameras and at any given time, most of the t…

A lot of people reported this issue after the recent Amazon Web Services outages. Only one of my cameras had the problem, which included the inability to be used with Alexa “show” commands. This was the case right up until yesterday when I powered it off and then back on. Working fine again today…

@Customer Word on the street several years ago Microsoft was going to be supplying the operating system for vehicles. So, when the engine stalls, you have to get out, roll all the wibdows down, roll them back up, and the car will start. :roll_eyes:

"This device is (NOT) offline"

Cameras

Newshound January 10, 2022, 6:32pm 2

Upload your log number at the below link. They should be coming up with a fix soon.

Topic		Replies	Views
Wyze Cam v1 Showing offline but working Cameras cam-v1-v2	6	869	January 20, 2022
Camera shows as offline when I open app, but it's not Cameras cam-v3	12	10124	April 18, 2022
V3 cam states it is offline, Cameras cam-v3	49	3284	February 27, 2022
Cameras showing as offline in the app but the video stream works, just nothing else? Cameras cam-v1-v2 , cam-v3	25	4649	December 29, 2021
Cameres showing offline Cameras cam-v3	36	29716	April 16, 2024

"This device is (NOT) offline"

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