Yes but I will no longer pay for this service. I have removed the 12 cameras and payed cloud services
3 Likes
So, let me get this straight⌠They tell you how itâs supposed to work, and how itâs supposed to work is that any events that are captured PRIOR to the theft are accessible⌠But since they are NOT accessible (clearly a bug or flaw on their end) they are suggesting that you submit a request to their WISHLIST?! Would they suggest you title your request, âmake services work the way they are ADVERTISED as workingâ?
This is crazy.
5 Likes
Yes itâs just insane for a company to charge you for cloud services to be able to review security footage and then on the next hand tell you that you can because they messed up. Sorry for your losses.
4 Likes
Iâve been reading this topic for a while, and that Wishlist suggestion from Support seems particularly absurd:
- If youâve (Wyze Support) already identified that something is a problem and acknowledge that by saying your âdevelopment team is actively working on improvements to address this security issueâ, then why bring the red herring of the Wishlist into the discussion?
- If you want someone to understand how the Wishlist works, then why are you linking to the 4th post in the âHow to Use the Wishlistâ topic?
- If using the Wishlist is actually germane to the current issue, then why not find a relevant topic and link directly to that instead?
Maybe Supportâs suggestion is for you to wish that your camera and other stuff had never been stolen in the first place.
6 Likes
Only if one comes from that far away land of rational thought⌠
You may be on to something there⌠
I believe the approved procedure is to wear some red Converse sneakers and click the heels together three times while chanting âThereâs no stolen camerasâ or âAll my footage is safeâ or something like that..
But we perhaps can annoy the Wyze brass and make them wish they had kept this issue fixed by completely flooding the next allegedly direct-to-Wyze âFix-It-Fridayâ thread, which may possibly become active somewhat earlier that this coming Friday.
https://forums.wyze.com/tags/c/news/21/fix-it-friday
Between bouts of forum perseveration, I check this link often while waiting for a chance to vote and chanting..
Someday Wyze will listen
Someday Wyze will listen
Someday Wyze will listen
4 Likes
Sure, but theyre much more expensive and corporate. Hence why many of us use wyze.
1 Like
They already have the mac and serial number though. When you try to register it it sends that info too, so it should be locked to your acct.
You honestly must be joking if you think any local / county / state police are going to hunt down an IP address to a location.
1 Like
90% of the value of Wyze cameras is the video being uploaded and stored before a thief can take the camera, and that video being RELIABLY available to the owner and police later. Wyze has clearly ended 90% of the value of Wyze V3 cameras and must immediately return that 90% of value to monthly subscription payers. If not 90% of Wyze cameras become junk.
WYZE, RESTORE WYZE CAM, SUBSCRIPTION VALUE BY TERMINATING A THIEFâS ABILITY TO DELETE FOOTAGE OF THEIR CRIME, -NOW.
NOTHING ELSE MATTERS.
With 1 M plus Wyze cameras protecting properties, thieves will learn how to steal, quickly erase all v-3 crime footage by foing factory reset, adding the stolen Wyze cameras to a burner phone hot spot in 10 minutes. criminals will know All footage of their crime was instantly deleted.
THIS CANNOT STAND! Stop work on everything else, fix this error now.
5 Likes
Not just a v3 issue. Any cam installed outside uploading video to cloud is open to this issue.
I would not say ânothing else mattersâ. This is a very specific use case and requires the camera to be placed in such a way that it can easily be stolen and the thief (or the fence he sells it to) to KNOW to create a Wyze account and setup the camera on that account. Most are likely not that sophisticated.
With that said, this is an issue that was identified and fixed years ago - and somewhere along the line it re-appeared, and has just recently be re-discovered. Most likely some software coder copied and pasted some old code - oops. It happens in lots of situations. It will get fixedâŚ
There are a bunch of issues that are also fairly high priority - like basic connectivity which also seems to be an issue for a bunch of people. Remember, that for years Wyze specifically stated that their cameras were NOT security cameras, and there are many people who do not consider them to be a serious security camera (and never will be).
1 Like
If we learn, become âwith knowledgeâ that our cameras can no longer perform 90% of its core function, delivering reliable video of the moments before the camera was disabled during a crime yes, nothing else matters, period. EVERYTHING ELSE IS SECONDARY.
We need to all contact our insurance companies, notify them of the change, as our renewal apps and rates are now likely wrong. Our filed insurance renewal application is now materially false. That is a clearly stated reason for cancelation, non payment of claim. In our defense , Wyze reps repeatedly, clearly, unambiguously stated in response to this question, that the event video would be kept in the cloud safe from any deletion. Anything less, Wyze cameras are nothing, not suited for use as even baby monitors. Wyze competitors all function as security cameras. I and others have never seen Wyze state publicly their cameras were not useable as security cameras. All of their promotional videos shows them being used as security cameras.
RELIABLE access to the stolen camera event is issue #1 in any even baby monitor.
Stop everything, restore the #1 basic camera function or we must all terminate our subscriptions for cause. We are legally bound to advise everyone we told about Wyze, we were wrong, we should have not recommended Wyze to them, immediately replace, junk all your Wyze cameras.
RESTORATION OF BASIC CAMERA FUNCTIONALITY HAS A VERY SHORT LEGAL FUSE.
Soon, tens of thousands will be legally forced to order 100,000 to 300,000 replacement cameras, cancel our Wyze Cam Plus for cause, forced to recover damages through Class Action. We are now with knowledge our cameras no longer have basic function reliability. Failure of Wyze to respond immediately creates a monster, immediate legal, insurance tsunami if not fixed. Read your policy people, you just became âwith knowledgeâ that the cameras protecting your property have lost basic functionality. For many, that is material mis statement. For many It changes your rates.
GET THIS FIXED NOW WYZE.
1 Like
Exactly. It is a good cheap cam to play with, but it is just a good cheap camera.
Luckily Wyze doesnât make the only cameras. Shop around and possibly think about moving on.
I consider them to be toys I like playing with.
To bad there is no Wyze bar we can all join up to drink and complain about Wyze.
1 Like
The BBQ isnât enough? Now we need a bar for the regulars, too? 
1 Like
Both good ideas. 
1 Like
What does the iguana like drink?
Theyâre a cheap fun toy to look at wildlife and whatever, not a security system. They are $29.
My insurance company doesnât know we have cameras, doesnât need to know and doesnât base paying a claim out on video evidence.
Thatâs a precedent we donât want.
It sounds like based on your needs, youâre in the wrong ecosystem.
2 Likes
Donât forget, there are actual good uses for these cheap cameras like keeping tabs on seniors, monitoring pets, etc.
4 Likes
There other camera companies that makes much better cameras for prices similar to wyze cameras and their cloud membership better and one membership covers many cameras âŚ
1 Like
I am not sure. Probably Red Bull or some energy drink. They never sticks around to chat when I chase them. They are quick runners.