Tried everything that was advised from this Community board, and on Wyze Support, but no luck. What’s mind-boggling is, it used to work perfectly.
Thanks for reading.
Tried everything that was advised from this Community board, and on Wyze Support, but no luck. What’s mind-boggling is, it used to work perfectly.
Thanks for reading.
What exactly is not working and what system are you on Android or Ios
There are three places to control push notifications:
Per camera in the cameras Settings > Event Recording > Send Push Notification. This can be controlled by the camera owner or shared user and will affect both. This does affect Smoke/CO Alarm push notifications.
Globally on an account basis by tapping the bell icon on the top right of the home screen, or using the switch in Account > Notifications. This affects only the owners or shared users login account on all devices they have logged in to the Wyze app.
In the phone’s OS settings, which can enable or disable all notifications from any particular app. This applies to only that particular phone/tablet. (Note: this is not possible in some versions of Android.)
You can think of the three notification control options as three concentric rings or gates. If the inner gate (level-1, per camera) is closed, no notifications get beyond that level. If the gate is open, then the notification can attempt to get past the next level (level-2, account), etc.