I signed up for Cam Plus back in August 2022, the only way I have been able to access the service is by contacting support. Typically this involves 4 or 5 log-ins and 10 or more pass codes over my cell phone.
Why doesn’t Wyze setup a web site or put a button on their website that will just take you to the cam plus service.
I tried bookmarking the web site last time support got me on it, after entering in a password (several times) and having numerous passcodes sent to my cell phone I always end up on a white page with only this text: “Full authentication is required to access this resourceunauthorized”.
Talk about flustratiing, paid $29,99 and this is all I can ever get. Not to mention how quickly they declare their camers obsolete, that is another sad reality to using WYZE!
Oh, I am sorry, I should have taken a screen shot of my laptop screen while I was watching on my camera. Maybe I can get a refund if it is no longer possible to see the camera on my computer. That is what I asked for and paid for. 2x I have viewed that camera on my laptop, however each time the support has had to walk me through on how to get there.
I set up a Bosch system at my work in 2008, it was viewable over the internet back then, I am sure that technology has improved to where IP based cameras can still be viewed on a laptop. In fact, after I paid for the optional service through Wyze, 2x I was able to view my camera on my laptop as I mentioned above. I remember they had me select “service” but I do not see any options after that to get into the multi-camera screen where I was able to see my camera. I suppose I will call them tomorrow and see about a refund if that service has been discontinued.