Receiving push notifications but no video?

I just setup one of my cameras today and am receiving push notifications from motion detection. When i click on the notification it opens the app but there is no 12 second video, the notification folder is empty! What gives?

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In the app, pick the Notification tab at the bottom. Then pick Alerts at the top, and make sure All Cameras is checked.

Like I said, I am getting the wyzecam push notifications when motion is detected. When I select the notification, it opens the app but there is no stored notification.

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