Youâre welcome! Iâm told that weâll aim for the fix in 2.15. Please keep in mind that the fix may be pushed to a future version if needed but please test the 2.15 app when itâs released and let me know how it goes.
Will do. I appreciate the heads-up!
Just fyi, my problem seemed to start with remotely connected outdoor cam. Remotely meaning wifi conected to outdoor cam located accross town.
I have had a ~15Gb txt file twice now. Also canât seem to locate the file on Samsung SM-T290, Android version 10, without connecting to a pc.
Add me to the list of people who discovered this problem My log-iotc.txt file was about 5GB, and log_avapi was about 1.5GB
Iâm on Wyze app version 2.15.11
Have been using app version 2.15.16 (beta), and can confirm that the log files are no longer being created on my Android phones or tablets. Edit: unless the files are being created somewhere else that I havenât yet noticed.
On Android 10, Samsung T590
App 2.15.16
I just erased a log_avapi.txt that was 19.7GB.
I believe it was four or five weeks ago was the first time I noticed that file, and also the first time I erased it @ 12 or 13 gigs.
Today was my second time.
IDK if this will help, but found this monthâs wifi data usage some 4x about its previous 3 months, to which those are usually 50 to 80GB.
With a week left in the monthly cycle, Iâm just under 250GB.
@Mods or @WyzeGwendolyn <<- as you appear to be most active, could you shine a light as to both the purpose and usefulness of this insanely fast growing LOG FILE please??
Same here. Iâve deleted this log file 3 times in the past month.l, each time the file over 10GB in size.
I have two Samsung tablets running Android 7 and 9, and two Motorola phones running Android 10, all of which had the log files issue. As I mentioned several posts above, the log files have not reappeared on any of the devices since updating to the beta version of the app (2.15.16). I did fail to mention, however, that I also updated all my cameras to the latest beta (.213) at the same time. Perhaps this is the difference?
Just getting on the âme tooâ list. I thought my tablet was failing and I factory reset it. The only thing I use this tablet for is as a Wyze cam monitor, and Wyze is literally the only app I installed after this full reset.
It took about 3 days for it to entirely fill up the storage with a 24GB log file. Same as everyone else here who is reporting it.
Cameras and app are on latest version.
Yâall introduced a bug, please remove it.
Mine is 25gigs and takes over my phone making it unusable. I realize this camera is cheap, but donât you have any pride? I wish I would have returned it while I had the chance.
Just letting you know that the problem still exists under production v.2.15.21 for Android.
.
.
â> Also⌠the latest Samsung user interface for Android 10 devices (phones and tablets) now includes a Trash Can for files. The trash can does not empty itself⌠you must manually empty it. If you delete a large file like log_iotc.txt, you must also empty your trash can after deletion or you will have recovered no additional space.
To get to the trash can, open Samsungâs âMy Filesâ app > click on âInternal Storageâ > click the 3 vertical dots in the upper-right corner > select âTrashâ from the pulldown menu > click âEmptyâ in the upper-right corner > click âEmpty Trashâ on the confirmation pop-up.
Since updating the app to v2.15.21 (Android) I havenât seen the log file grow much in the last few days - even after leaving the camera viewing for a few hours, the file is only 60 MB.
Iâve been cancelling all the prompts to update the firmware so my CamPlus V2 is still on 4.9.6.193
To me, it looks as though the App update has resolved the problem. But it doesnât seem to have helped for Seapup so maybe itâs not yet fully resolved. Iâll report back if the log file gets big again.
Yeah I use an old phone to view it all the time and it fill up the 3GB every day. I checked my main phone recently and had over 40GB
Ok, I just had this bad experience as well. Just today one of googlâs intrusive app ( Gallery ) turned out to be a good thing. It alerted me of this outlandish sized over 6GB log file: log_iotc.txt. I had to googl it since I had no clue to what it may be. WTF. Wyze is reading and writing to a 6GB log file??! My setup:
- Android 9
- Wyze app 2.15.21
My experiences w/ this version of app I think bc itâs only been happening lately:
- App wouldnât launch or wouldnât launch in reasonable amount of time. I waited a full minute.
- App would crash
- I had to stopped the app and relaunch
- On launch it would display weird debugging like msgs âgroup-xxâ etc
- On launch it would show all of the devices broken out of Device Grouping
Iâve invested so much $$ with over 30 V2, 2 locks, 3 WCO that itâs hard to give it all up to find anew.
I JUST wish Wyze would put a bit more investment into quality instead of quantity of products!! So far itâs been as useful as my toddlerâs electronic gadget.
v2.15.21 seems to solve the log problem, at least on my phone. Since you have v2.15.21, I wonder whether the 6 GB log file log_iotc.txt was created using the previous version. Try deleting that file, then view whether the file reappears. It should not. After my Wyze app was updated to v2.15.21, the log files no loner appear on my phone.
Same. App 2.15.21 fixed it. The log files are still there but no longer growing. Itâs easy to confirm - check the current size of the logs, watch a camera live feed for a few minutes, exit and check the log size.
Like Robert, Iâve been having strange app crashes lately where it completely freezes. Even the phoneâs back or home buttons donât work. I have to lock the phone and unlock it to free it up. I donât know if itâs the app or if the phone is getting old. It has happened a few times in the last few weeks and only in the Wyze app. Nobody else has mentioned it so Iâm assuming itâs just my phone.
It just got updated to 2.15.51 Unfortunately I didnât keep tabs of when/where/what, but I was able to delete the log_iotc.txt.
- However, I forget where it was found. My mistake in original report, itâ was not the Googlâs Gallery but Go File app that found it and where I deleted it from. I think it was in the root of int memory? Nevertheless, got rid of it.
- App still occasionally crashes upon launch. No diff from 2.15.21 but does launch faster.
- 2.15.51 still shows every device then reduces the main view to grouped view⌠Wish it was cleaner, smoother more elegant than this less than polished look/feel.
- 2.15.51 although same as previous has same issue (digressing here) when scrubbing through the recording on the sdcard really really painful. Because one has to actually record from start to end time you want to save, one issue I keep running into is it records then at a certain point possibly trying to merge the vid file segmentation it keeps failing. Had to record the same section about 10x before I was able to save that segment.
[UPDATE] App froze at launch again. 2.15.51 now first time seeing android msg: Wyze isnât responding x close app msg.
So Iâm just finding this problem that was posted months ago but I donât see any posts saying itâs fixed. Status?
The problem has been fixed for a while. Are you experiencing it now or did you just now find the files from when the problem existed?