I do not want to operate motion tracking, or motion tagging, and I’ve tried everything to get your memory, reset it, change wifi, try to do it from another cell phone and nothing please help me. I have a wyze bread

I just received 2 pan cams today, installed the first one and then updated the firmware. Noticed once I had my way points set that it wasn’t tagging or tracking motion. Haven’t unboxed the second 1 i got today though, if so I might test the tracking and tagging first.

Tom Don’t do the Firmware upgrade. The second cam may work just fine. As for the other…you can go the whole ‘re-flash the Firmware’ route…or just request a replacement from Amazon if you bought it there. I actually requested a ‘New/Replacement’ cam from Amazon. It got here before Wyze respond…

i submitted a exchange this morning with amazon, that’s one thing i love about their services.

I did flash back to the .40. Still no Motion detection and notifications. Haven’t updated again as I wanted to see if everything worked as well as before the update. And Nope. Still no Motion detection and notifications with the rolled back firmware. I will update to. 50 after I send the log file…

Hi All, Same problem motion and sound recording is not working . Any solution or new firmware coming?

I found I had to power cycle the camera after doing the flash back to.40 and then everything worked immediately. All motion, recording and night vision now work correctly on two cameras. Update. Night vision still does not work on the first camera I bought last week. Downgrade only fixed the motio…

There was no change with the. 40 updated again to. 50. Still not working properly. Couple of the cameras are sort of working but I have cranked the sensitivity to 100% and still won’t catch what it used to catch . I used to have it at 55% or 75% max on some. Most only catch motion within 1-2 metres…

I followed what most did and downgraded to .40 and did not upgrade back again to .50. It fixed the motion issues on both cameras, but not the night vision on the first camera. I am returning that one to Amazon. Try downgrading to .40 or the version you had when they were working. Power cycle the c…

i did that and it worked good till it updated by itself

It updated by itself? I hate when my phone does that. Support told me to make sure to check the box to stop informing me of the update and that would last for 7 days. I hope it doesn’t update mine on its own.

Problem with motion tracking/tagging

Cameras

DreadPirateRush May 10, 2019, 2:53pm 25

Wyze has released Pan firmware 4.10.3.60. Please see the following thread. If it does NOT fix your issue with the current motion tracking issue on your Pan, please report it in that thread and submit a support ticket with logs

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Problem with motion tracking/tagging

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