Preorder Shipping Update #16 Week of 3/24/2021

Preorder Shipment Update #16

Week of 3/24/2021!

Guess what? Someone’s back from vacation and has had way too much caffeine today. (Spoilers: “Someone” is me.)

Hope you enjoyed last week’s Preorder Shipment Update from my good friend, Kenny! We’ve got a lot of updates on our remaining products to cover this week, so let’s get to it. :dancer:

First, some weekly reminders.

  • Since preorders were placed a little while ago, it’s very important that we have a current address on file for you. If you think we have outdated shipping info for your order, please contact our support team ASAP !

  • The dates that you see in these emails are estimates for when your devices will ship . After shipping, our partners will work on getting your package to you. Please give about 4-14 business days for your new device(s) to complete their journey!

  • Not in the contiguous US? If you’re in Hawaii, Alaska, or Puerto Rico, it could take up to 2-4 weeks to get your package to you. :rowing_man:

  • Wanna hang out with other Wyze fans? Our communities are a great place to see what’s possible with your Wyze gear (or if you want to stare longingly at photos of products you haven’t received yet). We love new faces, so feel free to join us!

Now to the fun stuff! :man_dancing:

Quick summary.

Not interested in the nitty-gritty? Here’s a quick look at what’s new this week:

Wyze Video Doorbell

  • Last week, we finished shipping our preorders.
    :point_right: We’ve politely shown Wyze Video Doorbell the door. :person_tipping_hand:

… It’ll no longer be included in preorder shipping updates starting this week. Be on the lookout for a wider launch soon!

Wyze Watch

  • Remaining Wyze Watch orders were planned to begin shipping in early April.
    :point_right: We actually started shipping the remaining Wyze Watch 47 orders yesterday, and estimate to finish shipping by 3/27.

:point_right: Orders with Wyze Watch 44 (and/or its straps) are estimated to proceed as planned in early April.

Wyze Home Monitoring

  • Orders were planned to begin shipping in April.

:point_right: More specifically, we estimate that we should be able to start shipping Wyze Home Monitoring Starter Bundles by 4/17.

:point_right: Orders with additional sensors/keypads added into the mix should start shipping later in April.

Wyze Handheld Vacuum

  • Preorders were scheduled to begin shipping in the first half of April.
    :point_right: The first round of orders (from 1/19) should start shipping by 4/9!

:point_right: The second round of orders (1/22 - Present) should start shipping sometime in April.

Wyze Bulb Color

  • Preorders from February 16th - February 17th were planned to begin shipping this week, while February 18th - March 2nd were planned to start shipping in April.

:point_right: Shipping for all of these orders has started today and should finish by 4/9.

Wyze Watch

24% of preorders have shipped.

Wyze Watch 47 and/or Straps

Orders from December 2nd - December 22nd
Should ship by 3/27.

Wyze Watch 44 and/or Straps

Orders including Wyze Watch 44 and its Straps are planned to start shipping in early April. We’ll have more specific dates for your order once we’re a little closer.

Notes for Wyze Watch

We’re through all of our launch day preorders for Wyze Watch 47, and we have a little surprise… We’re sending out the rest of the Wyze Watch 47 orders right now! You might have noticed that you got a shipping confirmation a bit early with a tracking number that wasn’t moving yet - our warehouse got a little excited and we just wanted to make sure that things were good to go. These packages should start moving by 3/27. :rocket:

Wyze Watch 44 preorderers, sorry to keep you waiting! We’re workin’ hard to get these cleared to be sent out to you, and are still planning on early April. Thanks for your patience, besties. :sparkling_heart:

Wyze Home Monitoring Hardware

These haven’t started shipping yet.

Wyze Home Monitoring Core Starter Kit

Orders from December 8th - Present
Should start shipping by 4/17.

Additional Sensors and Keypads

Orders including additional Sensors and Keypads are planned to start shipping in April. We’ll have more specific dates for your order once we’re a little closer.

Notes for Wyze Home Monitoring Hardware

Almost there! Wyze Home Monitoring Core Starter Kits are nearly ready to start shipping. Right now, we’re estimating to start shipping by 4/17, but there’s a real possibility that I could have some better news next week. Stay tuned! :guitar::notes:

We’re going to start off by shipping orders that include only the Core Starter Kits as we’re still working on getting the additional Sensors and Keypads ready to be shipped. You should start seeing orders ship out that include the add-on hardware sometime in April.

Wyze Handheld Vacuum

These haven’t started shipping yet.

Orders from January 19th
Should start shipping by 4/9.

Orders from January 22nd - Present
Should start shipping in April. We’ll have more specific dates for your order once we’re a little closer.

Notes for Wyze Handheld Vacuum

Last week, we let you know that we needed a little more time to send out Wyze Handheld Vacuums because we wanted to add in extra HEPA filters to save you some money in the long run. This was a pretty small delay - the filters are already in our warehouse so we can start shipping these out by 4/9 . Tell your dust bunnies to get a head start and go hide! :full_moon_with_face:

If you didn’t get your order in yet, we’ve got a small bit of inventory left! It’s not too late to join the fun before we run out again! This is a whole lotta vacuum for under 60 bones. :eyes:

Wyze Bulb Color (4-Pack)

These haven’t started shipping yet.

Orders from February 16th - March 2nd
Should ship by 4/9.

Notes for Wyze Bulb Color

I just downed a Iced Brown Sugar Oatmilk Shaken Espresso (shoutouts to our good friend Starbucks) to chase my Red Bull from this morning… so I’m more than excited to tell you all about how Wyze Bulb Color is ready to ship starting right now!

We’re sending out the first orders as we speak (as you read?) and we’re gonna have them all out by 4/9 if all goes according to plan. Now that’s some news to bounce your knees and tap your fingers on your desk to. :star_struck:

Folks should start getting confirmation emails from us in the next couple hours!
As always, thanks for reading through another preorder update! Glad we had plenty of good news for you this round, and I’m super excited to hear what you think about all the new goodies that we’re sending out. Have a great rest of your week!

– Jimmy from Wyze

P.S. Kenny says hi. :wave:


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