Fixed that for you: “How long before the app makes us watch a 10 second ad before we can see our 12 second feeds?”
I jumped into this over a year ago, because I saw promise in the product. If I were to know where this has gone since then, with the talk of subscription models etc… I probably would not have bought in as I have been burned too many times by paywall services, or worse. I feel like this is becoming somewhat analogous to inkjet printers. You pay $59.99 for the printer because you end up paying $129.99 every year or so on ink cartridges.
In reference to your InkJet analogy: You forgot that with InkJet, regardless of use, it dries up in approx. a year. So even if you do not use it, you still end up buy inkjet cartridges…
I bought the bullet and went to color laser for that very reason. Yes, machine and cartridges are not cheap BUT the cartridges do not dry out if the device is not used for several months at a time.
Just to confirm: only the 1.3 million users who got that email will have free person detection? What about the people who are just buying Wyze products now?
@UserCustomerGwen I’ve always been subscribed to the newsletter but still seem to get the emails after everyone else already got it, didn’t get this email yet
More of the same bs from wyze. All they care about is sales. They send little efforts on support for products.
I don’t understand the difference between motion detection and person detection on the cloud? Before person detection came along it was all motion stored on the cloud. Now they are trying to say it costs more for person detection. It all motion. Provide support after the sale. Live up to your promise. Pick a date that all new users that person detection is not included. All users that joined before that date are grandfathered in. Remember these users are the the only reason that Wyze even exists. Without them there would be no Wyze.
Wyze do what you want. The wise people on here will leave.
A few people have already asked this, but it needs to be asked again and again until we get a technical answer: What about Person Detection is it that requires more money to operate? I don’t buy the cloud processing argument and if that’s really the case then Wyze has a fundamental design problem. But getting beyond all this, I think Wyze has a bigger problem with bugs and problems in its current offerings. If Wyze starts charging for Person Detection and it turns out that it’s buggy (like it was the first time around), it won’t be nice for Wyze.
Appreciate being up front about the issue. I’m assuming that those of us that don’t need people detection will be able to just leave the feature off correct? No sense in running up your compute costs if it’s not something I absolutely need.
Would also love to see the option of being able to upload the captures to our own cloud based storage, whether that be s3, backblaze, sia, or whomever. Getting an integration like that would be a boost for privacy (since we control the access to the video) as well as a cost savings for you not paying for that storage.
One of the hidden costs of doing business, is that after you start to become successful, competitors and/or ambulance chasing attorneys file frivolous lawsuits. They’ll allege that some employee once was at a party with the 3rd cousin of an AI guru and heard mention of a technique to process data which infringed on the guru’s pending patent. I was once a partner in an LLC and a frivolous lawsuit against the LLC cost me $10,000 for a personal attorney, plus my share of the LLC’s defence, for a bogus issue that never made it to court. Thus unexpected expenses arise which you can’t talk about.
I’m kind of on the fence. I’m not opposed to reasonable subscriptions, especially since I still want my bulbs, plugs, and sensors to still work. The email just has similar tones to the one from Grant Crilly at Chefsteps when they were purchased by Breville. I bought two Joules (sous vide circulators) from them when they were first introduced. Their function is completely cloud based. They work on bluetooth, but barely. They offered a lifetime subscription to their premium service for a low price, or free with the Joule purchase. Then they went dark for maybe a year with no new content or updates. Came to find out they laid off almost all of their staff, and were close to closing the doors. They started a business with no revenue stream other than hardware sales. If not for Breville, they would probably be gone and I would have $400 worth of water heaters that wouldn’t work. I would hate to see Wyze end up in a situation where they are forced into selling or closing due to too small a revenue stream, I’m not ready to start sourcing out a new ecosystem for the conveniences I have grown accustomed to.
I think if you guys had already worked on a desktop software version of this, you could likely get rid of these costs.
It would give local record capability to users, as well as Neural Network solution for you to work with.
You would bind users in using the software + online availability by allowing you to use processing power locally.
But no, you guys decided to go with Cloud based solution, which costs more for everyone: you guys by having to keep this promise, us by not having the capability of local recording and now having this kind of approach from you.
I like your cameras. I really like them. But your business decision does NOT look sound.
And I know there is the RTSP, but that’s BS solution when it is “barely” developed and buggy as hell.
I believe the extra cost came up when Xnor.ai backed out of their deal to provide the person detection. Xnor.ai’s solution was designed to run on the camera itself and when they backed out of the deal last year, Wyze had to disable that with a firmware update. Since then Wyze began working on person detection in house and settled on a cloud-based solution hosted in AWS. Hence the new unexpected cost of paying for cloud compute resources that weren’t going to be necessary when it was originally announced.
@UserCustomerGwen I might suggest adding optional advanced, intuitive controls to adjust sensitivity. This could be something like, when advanced controls are enabled, separate sliders replace the existing “sensitivity” slider.
Average pixel hue change required to trigger
Average pixel lightness change required to trigger
Number of adjacent pixels required to trigger
Number of consecutive milliseconds (or frames) of change required to trigger
If this were coupled with information on which parameter(s) triggered the motion event, I could save you and the cloud a TON of false motion events by dialing it in.
motion detection is just pixel change. cloud-based person detection needs to be uploaded and processed to determine whether theres an actual person or not. its not a very hard distinction to make.
Maybe I missed something, but will person detection not work on devices that use SD cards and not rely on the cloud?
I installed cards to avoid any cloud based costs.
Couldn’t person detection still work on devices that use local storage without any cost?