Can someone tell me what this is? [How to Enable Person Detection] I thought we had person detection when we buy the camera. This article is talking about if anyone is a beta tester for the person detection, but then it’s going away? I’m not understanding this

[image] Person Detection Update: A New Experiment for Premium Features Wyze News Update 9/9/20: Hi, everyone! App 2.13 is releasing today but we’re not sending out the email to folks eligible for the person detection experimental pay-what-you-want plan until tomorrow morning. We have scheduled website maintenance tonight and didn’t want to frustrate folks. slight_smile Original Copy: This is the copy of the email being sent out shortly to everyone signed up for the newsletter that received the free person detection promise when we announced the upcoming separation from…

[image] ygomez0721: I thought we had person detection when we buy the camera. This article is talking about if anyone is a beta tester for the person detection, but then it’s going away? We haven’t had Person Detection for over a year unless you have been a beta tester.

how the heck do I know if I’m a beta tester? I never signed up for anything. I just bought my v2 camera and set it up by zones and saw the word person in the settings and it enabled it. So you are saying that this camera is a tester and wyze does not have person detection? why would they do that? isn’t wyze the only camera that will eliminate person detection? This is the fist time that I’m knocking down wyze. lol

[image] ygomez0721: I never signed up for anything. Then you’re not a beta tester. WYZE had Person Detection for a few months that worked within the camera. The company that supplied that technology, Xnor, was sold to Apple so WYZE had to stop using it. WYZE then started working on an in-house replacement that runs on their servers rather than in the camera. Only beta testers have had this version, referred to as Person Detection (Pilot). So, non-beta users have been without PD for a while now.

I ordered my camera on 9/2 and now on 9/25 I still have person detection. so you’re saying after this month I will not have it anymore? Sounds like from reading your response that they are working on person detection because the server they were using was bought out? well they should have used their own servers to begin with to avoid all this; that’s why I keep hearing negative comments about the wyze camera about this feature. shame on them so if someone breaks into my car or tries to get into my house.; they will not be detected. I better think again about getting more cameras then

[image] ygomez0721: I ordered my camera on 9/2 and now on 9/25 I still have person detection. Your timing was bad in a way. You’ll have about a month of free Person Detection. The Person Detection (Pilot) came out of beta at the first of September when app version 2.13 was released. I wasn’t sure of that. It still shows as Person Detection (Pilot). It will not be available to customers who signed up after Nov. 2019 or to older customers who don’t join the Pay What You Want program by Oct. 6. You can still sign up for the Cam Plus subscription which gives you Person Detection. [image] ygomez0721: Sounds like from reading your response that they are working on person detection because the server they were using was bought out? No, not the server the company that owned the Person Detection software. Xnor was essentially using WYZE cameras to perfect their product then sold the product to Apple. Not sure why WYZE allowed themselves to be used. It lead to some embarrassment for them. [image] ygomez0721: so if someone breaks into my car or tries to get into my house.; they will not be detected. Yes they will be detected. The cameras still detect and notify on motion and sound events.

If I get 3 cameras, do I need to pay for person detection on all 3?

No, not the server the company that owned the Person Detection software. Xnor was essentially using WYZE cameras to perfect their product then sold the product to Apple. Not sure why WYZE allowed themselves to be used. It lead to some embarrassment for them. It sure did. They should never have done that, this makes for very angry customers too.

I’ve had “person” detection for 2 years! ??? Something is not right.

Person detection in app

Wyze AI

HDRock September 22, 2020, 3:45am 2

Topic		Replies	Views
New Person detection Wyze AI	4	736	August 12, 2020
New Person Detection Feedback Wyze AI not-platform-specific	165	9930	August 9, 2020
Person Detection Email Wyze AI iphone-ipad	27	3202	September 25, 2020
What's going on with person detection? Wyze AI support , troubleshooting , not-platform-specific	30	4638	January 13, 2021
Wyze Person Detection - My frustrated journey Services & Integrations not-platform-specific	11	1389	January 10, 2021

Person detection in app

Related topics