Welcome to the Forum, @NotsoWise! ![]()
I’ve seen that suggested more times than I can care to count and without any real evidence for that. In fact, I’m wondering if what you’re describing with Cam Pan v3 is the known issue that a member of Wyze Team was soliciting logs for a while back:
You might want to check out those topics and see if they describe what you’re experiencing.
There are. You don’t see them as a user, but you can submit a log from the app, and I generally recommend following that up with a ticket (be aware that logs and Support tickets are not the same thing). If you’ve already contacted Wyze Support and have a ticket number for your incident, then I’d include that in the log details when you submit (there’s a free-form text area for you to describe your problem and enter such), and if you still have an open ticket via e-mail, then you can likewise reply to that ticket and include the Log ID for the log you submit.
While I like SimpliSafe’s monitoring service and find their sensors easy to work with, I can’t say the same about my experience with SimpliCam. I have just one from when they upgraded my system a few years ago, and I’ve never been very impressed with it.