UPDATE: IT WORKS!!!
Thanks to @IEatBeans for the suggestion to try to get notifications on another phone. That lead me to see that notifications from the cam work and then it was a matter of uninstalling the app and reinstalling it on my usual phone to get everything working.
I had talked to tech support about this problem last evening and didn’t get much help. I was hopefully optimistic that I’d get the solution from this forum and indeed I did.