Multiple Users' Permissions for Shared Users

Thanks for the tip! #ivoted

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Option for main user to choose if shared users can have the ability to turn cameras on/off

Can you please make a setting to turn off the ability to turn the cameras on/off for users you share with. I don’t mind sharing the cameras with my kids or roommate but I do not want them to have the ability to turn off cameras and possibly hide something they are doing. I have bought well over 100 Wyze cameras and easily the same amount of accessories from you guys. I have also bought every single camera since the first wyze cam and then proceeded to buy all new ones every time an upgraded version came out. So can you guys please make a setting for the main user to either allow the users they share the cameras with to have the ability to turn cameras off/on or for them to not have that ability. I don’t want to switch to a new company for my cameras/home monitoring as I absolutely LOVE MY WYZE PRODUCTS. I have everything from home security, window/door sensors, temp/humidity sensors, socket cam plugs, window mounts, spotlights for old cams, power strips, I mean I have bought almost everything you guys have made in large numbers, so as one of your best customers please please please add this simple setting for all of us as I do not want to have to get a new camera system but I’m too the point where I need to know my cameras aren’t being turned off and people are coming in and out of my house without me knowing or things are happening that I wouldn’t approve of and I don’t know because the people I share the cameras with are powering them down while they do something and then turning them back on after. So please add this feature so I don’t have to switch my whole homes security and cameras syste. I’m sure tons of other users will vouch for this feature being added as well. I feel like they never had this option until the power button was added to the top right of the camera view in the app when your viewing multiple cameras or favorites

[Mod Note]: Your topic was merged to this Wishlist request for consistency in grouping similar requests and for better visibility to Wyze. Please remember to scroll up to the top and click the VOTE button to show your support.

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Wyze Engineers,

This issue has been discussed in this forum for nearly eight years. You make excellent products that I’ve used and appreciated for a long time, which is why it’s so surprising that this still hasn’t been addressed in any meaningful way.

In my view, not allowing the primary account holder to modify permissions for shared users represents a significant security concern. I strongly encourage you to consider implementing more robust permission controls for shared access.

…After reviewing some of the previous posts, I’d suggest that we avoid overcomplicating this. My recommendation is to start with a simple “View Only” setting, where a shared user can do nothing beyond viewing the camera feeds the primary user authorizes.

Additional features and permission levels could always be tested and introduced later as part of future updates.

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I second this. Just found out recently when a shared user turned ON one of the cam which I turned OFF, like it should be view only thing.

Please look into this.

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Its killing me that my husband gets annoyed that the notifications cant be snooze on his phone so he just cuts the cameras off. Then forgets to turn them back on. I dont want to share an account. We have separate groups and cameras at different locations for various reasons. If we cant snooze a notification when shared it makes even less sense that they can just turn the camera off. Makes the share feature very unusual.

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FYI, some potential workarounds for you to consider for now while you wait:

  • set an automation schedule to automatically turn the cameras on at a certain time of day. Maybe every 6 hours. Then, if somebody turns the cameras off and forgets to turn them back on, they will always be turned back on automatically within 6 hours.
  • another thing that would solve the notification issue, would be to set up a shortcut that when the cameras turn off, an automation immediately turns them back on but turns off notifications instead. Then when he turns off the cameras, your account will immediately turn them back on and disable notifications instead. Now it will do what he wants without leaving the cameras off. Then you would just have to remember to turn notifications back on. I recommend either setting up a shortcut automation to turn them all back on, or setting up a scheduled automation of when you want the notifications turned back on again.
  • Alternatively, If you want all the notifications, and he never wants them, can go into the app settings and just disable notifications for the Wyze app on his phone. Now you will get the notifications and be able to snooze them when you want to, while he won’t continue to be annoyed with them pinging his phone.
  • If he is using Android, then there are some other really great options using a notification parsing app like buzzkill or macrodroid where he can have those apps snooze or pause or stop? Wyze notifications while you continue to get them.

There are some other workarounds too, but the above are easy options.

Of course, workarounds shouldn’t be necessary, and Wyze should implement better user controls sooner. But hopefully the above can help some people desperate for a solution right now :+1:

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This is almost a one year anniversary for the last entry I contributed on this subject… It has now been nearly eight (Yes, 8, ocho, better part of a decade… good times…) years since this thread started.

Carver, Does Wyze have any plans to add auth/auth to their product? I mean budgeted, written, prioritized project plans with requirements and all that cool stuff? Because the list of workarounds do not address the software’s shortcomings and the formality of the documentation indicate to me that your bosses think those workarounds appropriately address the issue and they have no intention of fixing the lack of auth/auth.

Mike D Smith

“Yes, I’m THAT Mike Smith”

To be clear, I do not work for, speak for or represent Wyze in any official capacity. Nobody at Wyze is my “boss”. Wyze does recognize that I am very knowledgeable about their products and services and give me this recognition (hence the classification of “Maven”). As such I do get the opportunity to interact with employees occasionally and I use that privilege to advocate on behalf of users and do my best to represent the community to them when I get those opportunities, including telling them things such as how they need to work on this wishlist for Multiple User permissions for shared users. :+1: But I am not actually a part of the company. I’m just a user/customer, albeit one who is very knowledgeable and tries to be helpful to other users.

I don’t know the status on progress with the requests in this wishlist. I do BELIEVE there are things asked for in this thread that are being worked on to some extent, but I THINK it’s likely a secondary priority taking place in cracks of time at best rather than actively focused on or we would’ve likely seen more happening in the last year or 2 since the status was finally updated to “in-progress -researching”. Before that, it may have been requested, but was not promised or put on their roadmap at all. I’m glad it at least made it to the researching phase even if it’s not in development yet. There are a lot of other requests that sit in the category of “probably not” which will never happen. At least this one is in a good status. From an official standpoint, all we know is that internally they have listed this as in progress - researching.

I suspect that some of the biggest struggles they have to implementing this this due to design debt. It’s possible that there are some reasonably severe obstacles preventing an easy solution without doing something drastic like redesigning the entire app and back end database. Though, with recent evolution of things like Claude code, and the soon-to-be announced Nemo claw from Nvidia, I suspect some complex development oversight may quickly become a lot quicker to test solutions for. I’m very optimistic that developmental solutions can soon accelerate at a faster pace.

But to clarify, I am guessing 99% of Wyze employees don’t even know about most of the workarounds I share with other users. They certainly didn’t instruct me to share workarounds. I think some workarounds I share with others are even strongly disliked by Wyze in some cases. I find solutions and I share them solely to help people find solutions since they aren’t getting them directly from Wyze right at this moment. They are in no way intended for any other purpose than to help users who are looking for an immediate solution to a current critical frustration without waiting who knows how long for an official solution. I am not in any way offended if someone is not satisfied with the workaround ideas I offer. Once in a while there is someone who gets extremely excited that that they learned a way to make things work without losing their mind, and I feel good knowing I helped that occasional person who was desperately looking for options for right now. That’s all. Plus any engagement on this topic helps show our support that it’s still in demand. :slight_smile:

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My apologies for misunderstanding your relationship with Wyze. You do yeoman’s work and they should be paying you.

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