Thanks for the tip! #ivoted
2 Likes
Option for main user to choose if shared users can have the ability to turn cameras on/off
Can you please make a setting to turn off the ability to turn the cameras on/off for users you share with. I don’t mind sharing the cameras with my kids or roommate but I do not want them to have the ability to turn off cameras and possibly hide something they are doing. I have bought well over 100 Wyze cameras and easily the same amount of accessories from you guys. I have also bought every single camera since the first wyze cam and then proceeded to buy all new ones every time an upgraded version came out. So can you guys please make a setting for the main user to either allow the users they share the cameras with to have the ability to turn cameras off/on or for them to not have that ability. I don’t want to switch to a new company for my cameras/home monitoring as I absolutely LOVE MY WYZE PRODUCTS. I have everything from home security, window/door sensors, temp/humidity sensors, socket cam plugs, window mounts, spotlights for old cams, power strips, I mean I have bought almost everything you guys have made in large numbers, so as one of your best customers please please please add this simple setting for all of us as I do not want to have to get a new camera system but I’m too the point where I need to know my cameras aren’t being turned off and people are coming in and out of my house without me knowing or things are happening that I wouldn’t approve of and I don’t know because the people I share the cameras with are powering them down while they do something and then turning them back on after. So please add this feature so I don’t have to switch my whole homes security and cameras syste. I’m sure tons of other users will vouch for this feature being added as well. I feel like they never had this option until the power button was added to the top right of the camera view in the app when your viewing multiple cameras or favorites
[Mod Note]: Your topic was merged to this Wishlist request for consistency in grouping similar requests and for better visibility to Wyze. Please remember to scroll up to the top and click the VOTE button to show your support.
3 Likes
Wyze Engineers,
This issue has been discussed in this forum for nearly eight years. You make excellent products that I’ve used and appreciated for a long time, which is why it’s so surprising that this still hasn’t been addressed in any meaningful way.
In my view, not allowing the primary account holder to modify permissions for shared users represents a significant security concern. I strongly encourage you to consider implementing more robust permission controls for shared access.
…After reviewing some of the previous posts, I’d suggest that we avoid overcomplicating this. My recommendation is to start with a simple “View Only” setting, where a shared user can do nothing beyond viewing the camera feeds the primary user authorizes.
Additional features and permission levels could always be tested and introduced later as part of future updates.
2 Likes
I second this. Just found out recently when a shared user turned ON one of the cam which I turned OFF, like it should be view only thing.
Please look into this.
2 Likes
Its killing me that my husband gets annoyed that the notifications cant be snooze on his phone so he just cuts the cameras off. Then forgets to turn them back on. I dont want to share an account. We have separate groups and cameras at different locations for various reasons. If we cant snooze a notification when shared it makes even less sense that they can just turn the camera off. Makes the share feature very unusual.
1 Like
FYI, some potential workarounds for you to consider for now while you wait:
- set an automation schedule to automatically turn the cameras on at a certain time of day. Maybe every 6 hours. Then, if somebody turns the cameras off and forgets to turn them back on, they will always be turned back on automatically within 6 hours.
- another thing that would solve the notification issue, would be to set up a shortcut that when the cameras turn off, an automation immediately turns them back on but turns off notifications instead. Then when he turns off the cameras, your account will immediately turn them back on and disable notifications instead. Now it will do what he wants without leaving the cameras off. Then you would just have to remember to turn notifications back on. I recommend either setting up a shortcut automation to turn them all back on, or setting up a scheduled automation of when you want the notifications turned back on again.
- Alternatively, If you want all the notifications, and he never wants them, can go into the app settings and just disable notifications for the Wyze app on his phone. Now you will get the notifications and be able to snooze them when you want to, while he won’t continue to be annoyed with them pinging his phone.
- If he is using Android, then there are some other really great options using a notification parsing app like buzzkill or macrodroid where he can have those apps snooze or pause or stop? Wyze notifications while you continue to get them.
There are some other workarounds too, but the above are easy options.
Of course, workarounds shouldn’t be necessary, and Wyze should implement better user controls sooner. But hopefully the above can help some people desperate for a solution right now 
2 Likes
This is almost a one year anniversary for the last entry I contributed on this subject… It has now been nearly eight (Yes, 8, ocho, better part of a decade… good times…) years since this thread started.
Carver, Does Wyze have any plans to add auth/auth to their product? I mean budgeted, written, prioritized project plans with requirements and all that cool stuff? Because the list of workarounds do not address the software’s shortcomings and the formality of the documentation indicate to me that your bosses think those workarounds appropriately address the issue and they have no intention of fixing the lack of auth/auth.
Mike D Smith
“Yes, I’m THAT Mike Smith”
To be clear, I do not work for, speak for or represent Wyze in any official capacity. Nobody at Wyze is my “boss”. Wyze does recognize that I am very knowledgeable about their products and services and give me this recognition (hence the classification of “Maven”). As such I do get the opportunity to interact with employees occasionally and I use that privilege to advocate on behalf of users and do my best to represent the community to them when I get those opportunities, including telling them things such as how they need to work on this wishlist for Multiple User permissions for shared users. But I am not actually a part of the company. I’m just a user/customer, albeit one who is very knowledgeable and tries to be helpful to other users.
I don’t know the status on progress with the requests in this wishlist. I do BELIEVE there are things asked for in this thread that are being worked on to some extent, but I THINK it’s likely a secondary priority taking place in cracks of time at best rather than actively focused on or we would’ve likely seen more happening in the last year or 2 since the status was finally updated to “in-progress -researching”. Before that, it may have been requested, but was not promised or put on their roadmap at all. I’m glad it at least made it to the researching phase even if it’s not in development yet. There are a lot of other requests that sit in the category of “probably not” which will never happen. At least this one is in a good status. From an official standpoint, all we know is that internally they have listed this as in progress - researching.
I suspect that some of the biggest struggles they have to implementing this this due to design debt. It’s possible that there are some reasonably severe obstacles preventing an easy solution without doing something drastic like redesigning the entire app and back end database. Though, with recent evolution of things like Claude code, and the soon-to-be announced Nemo claw from Nvidia, I suspect some complex development oversight may quickly become a lot quicker to test solutions for. I’m very optimistic that developmental solutions can soon accelerate at a faster pace.
But to clarify, I am guessing 99% of Wyze employees don’t even know about most of the workarounds I share with other users. They certainly didn’t instruct me to share workarounds. I think some workarounds I share with others are even strongly disliked by Wyze in some cases. I find solutions and I share them solely to help people find solutions since they aren’t getting them directly from Wyze right at this moment. They are in no way intended for any other purpose than to help users who are looking for an immediate solution to a current critical frustration without waiting who knows how long for an official solution. I am not in any way offended if someone is not satisfied with the workaround ideas I offer. Once in a while there is someone who gets extremely excited that that they learned a way to make things work without losing their mind, and I feel good knowing I helped that occasional person who was desperately looking for options for right now. That’s all. Plus any engagement on this topic helps show our support that it’s still in demand. 
5 Likes
My apologies for misunderstanding your relationship with Wyze. You do yeoman’s work and they should be paying you.
1 Like
Limit Pan Control from Shared Users
Shared users can use Pan control, they SHOULDNT have that access without account owner permission via app. Please let account owners set shared user permissions to limit to just viewing if needed.
[Mod Note]: Your topic was merged to this existing Wishlist request for consistency in grouping similar requests and for better visibility to Wyze. Please remember to scroll up to the top and click the VOTE button to show your support in this topic.
1 Like
This is an obvious enhancement that should be high on the implementation list.
I should be able to share all my cameras with my wife (on her own account), or anyone else I choose, and she should be a co-owner of the camera with me, with all settings available to her as they are to me.
I should be able to share cameras to those I choose with view only permissions. There’s no reason someone I’ve shared the camera with today, as the permissions currently work, should be able to turn off my cameras!
When you share cameras there should be a list of permissions you want to apply to the person you’re sharing with. You should be able to control the permissions per account or per camera.
Let’s go!
2 Likes
I’m struggling with just getting sharing to work with my wife. Her account used to be able to Away/Home/Disarmbut now can only Disarm. A problem that a closed thread from some years ago was having. The problem is my daughter’s IPhone still has all the functionality. I’ve uninstalled, updated, and unshared till I’m blue in the teeth. Recently I switched her phone to my exact make and model (Samsung A16) and update, and it still hasn’t worked. The problem started in 2024 and I had just imagined there’d have been an update in this time to resolve. We uninstalled/reinstalled last night with a unshare/reshare to no avail.
I’m at my wits end and before I switch, I wanted to reach out and see if there is an actual fix in the account settings or android settings that I should look at. Every thread I’ve looked at only has workarounds for software version. Maybe there is a thread I haven’t seen in my searches.
I’m not gonna do a deep tech dive/super user effort into resolving it. I will totally do a dedicated casual user level of effort, but after that, I think I’m gone.
1 Like
That is weird, and frustrating.
In your situation I would try the following:
- restart the hub (firmly hold in the rest button for around 10 seconds until the LED lights flash, then release it immediately and it will restart) - I don’t necessarily expect this to resolve the issue since your account and your daughter’s account still have it working, but this will at least clear out any potential memory leaks or other contributing factors.
- contact support by email just in case they have something in their knowledge. Base resolves this issue since it obviously isn’t the first time that this has happened to somebody. Benefit of contacting support by email is that then I don’t have to sit on hold for dedicate a set amount of time to the issue. I just send them a message about what exactly the problem is, and they reply and I can get to it in cracks of time on my own time instead of having to have dedicated time where I’m waiting for them to figure out what to say or what to do. I like email support for this reason. But that’s just me.
- log into your account on your wife’s phone and see if it will turn the security system on and off with your login on her phone. This will test and prove whether there is an issue with the app itself or just the login somehow. If it works with your login but still won’t work with her login, but still works with your daughter’s login, then we know there is some kind of problem with your wife’s account for some reason. In this case, what I might try is to unshare the HMS with her account. Remove the sharing so she doesn’t have it anymore. Then, I would personally clear the cash and data for the Wyze account from her phone to make sure everything is totally clear. Then, I would re-share the HMS service to your wife’s Wyze account. This will force everything to get sent to her fresh and brand new. Maybe there was just some kind of configuration problem when it got shared the last time and resharing it should force everything to be fresh now. I would most expect that would fix it.
- My last hail Mary troubleshooting attempt before canceling entirely would be to set everything up from scratch again. Reset the hub and set up the HMS again from scratch. I’ve done that before myself a long time ago when I had a problem and it fixed it for me.
Sorry to hear of your issues. I would hope customer support will have an easier way to fix things for you. The above are just the things I would personally try in your situation.
If you get any of the above to work, feel free to give a follow-up post so that we know what to recommend to other people in the future if they still have that issue.
1 Like
Wow, 8 years and over 1000 posts and I still cant turn off notification on a single shared camera but keep them for another shared camera???
3 Likes
Yep, EIGHT YEARS.
I wrote an entire custom app just to address this ridiculous situation with notifications!
And guests can accidentally turn off the camera you shared with them. Come on WYZE! I have fifteen of these cameras, and “assumed” (you know what they say) these fundamental issues would have been addressed SOME TIME IN THE LAST 8 YEARS!
1 Like
Do not allow guests to turn off or otherwise configure cameras you shared!
Do not allow guests to turn off or otherwise configure cameras you shared with them. 
Yes, exclamation points, because this should be obvious.
[Mod Note]: Your topic was merged to this Wishlist request for consistency in grouping similar requests and for better visibility to Wyze. Please remember to scroll up to the top and click the VOTE button to show your support.
1 Like
Tell me more about this custom app. What did you do and what can it do?
I would like the ability to decide who can or can’t do that. I don’t mind my wife having the ability to have full control, but I don’t want my kids or extended family to be able to turn off my cameras or notifications or other settings. So selective user permissions would be a good thing to have. Also, each user should have separate notification settings. If I turn on notifications for myself, it shouldn’t force them on my wife who doesn’t care about that notification.
1 Like
Wyze notifications are all silent. My app captures every wyze notification. Looks at the name of the camera. I added a character to the name of any camera for which I want notifications. App then either deletes notification instantly or it plays a notification tone.
Oh yeah, I do something very similar with Macrodroid and Buzzkill. I just have them automatically intercept Wyze messages. It will auto-dismiss certain notifications before they even buzz my phone, and it will allow others to come through and make a sound on my phone, but can do so for others. Some important ones it will make “Sticky” so they don’t accidentally get swiped away, and some it will allow to come through but auto-dismiss after x minutes. It works really well.
BUT that’s all stuff other people would love to have built into the Wyze app natively instead of us having to use 3rd party workarounds.
Really need ability to share cameras without those we share it havingany ability to change any settings. Owner should be able to allow accesses on an individual basis. For example I am fine sharing the live and videos - I am not ok with them hearing audio or changing amy settings nor turning off as the owner. Lots of people want this, when will updates have these options.
3 Likes